Logistics Analyst Lead

Overview

Logistics Analyst Lead within the India Logistics and Compliance Team, supporting end-to-end material flow, transportation execution, inventory control and supply chain operations.

What you'll do

• Support end-to-end domestic and international transportation activities, including inbound, outbound, return, and customer shipments.
• Coordinate with suppliers, freight forwarders, carriers, customs brokers, and internal stakeholders to ensure timely shipment execution.
• Monitor critical shipments, identify transportation risks and delays, and drive appropriate corrective actions.
• Ensure shipping activities are executed in accordance with established processes, routing requirements, and business priorities.
• Provide logistics support for urgent, high-priority, and special-handling shipments.
• Act as a logistics point of contact for operational issues and transportation-related queries.
• Communicate shipment risks, delays, compliance concerns, and corrective actions clearly and proactively.
• Collaborate with global and regional transportation teams on standardization and logistics improvement initiatives.
• Provide effective support across different time zones when business requirements demand global coordination.
• Monitor freight forwarder and carrier service performance against agreed operational expectations and service levels.
• Conduct periodic performance reviews and follow up on identified gaps.
• Drive root-cause analysis and corrective/preventive actions for recurring transportation issues.
• Collaborate with transportation partners to improve pickup performance, transit reliability, delivery performance, and overall service quality.
• Identify opportunities to simplify, standardize, and automate logistics processes.
• Work closely with Supply Chain, Trade Compliance, Customer Operations, suppliers, and other relevant stakeholders.

What you'll need

• Minimum of 5-8 years of related experience with a Bachelor's degree in supply chain management, Logistics, International Business, Commerce, Engineering or a related discipline.
• Relevant professional experience in logistics, transportation, supply chain, freight forwarding, or import/export operations.
• Good understanding of international logistics processes, including air, ocean, road, courier, and express transportation.
• Working knowledge of import/export documentation and customs clearance processes.
• Experience working with freight forwarders, carriers, customs brokers, suppliers, and cross-functional stakeholders.
• Strong analytical, problem-solving, and organizational skills.
• Ability to manage multiple priorities and effectively handle shipment exceptions and operational escalations.
• Strong written and verbal communication skills.

Nice to have

• Advanced proficiency in Microsoft Excel and data analysis.
• Experience with Power BI, transportation reporting, dashboards, or other analytics tools.
• Familiarity with enterprise systems such as ERP/TMS platforms.
• Knowledge of logistics KPIs such as On-Time Delivery (OTD), pickup performance, transit time, freight spend, billing accuracy, and service-level performance.
• Understanding of freight-cost structures and logistics optimization concepts.
• Experience in process improvement, standardization, automation, or operational excellence initiatives.
• Ability to conduct root-cause analysis and convert findings into sustainable corrective actions.
• Experience working in a global or multinational supply-chain environment.

Details

• Location: Bangalore, India.
• Work mode: hybrid, either On-site Flex (3+ days per week on-site at a Lam or customer/supplier location) or Virtual Flex (1-2 days per week on-site, remote the rest of the time).
• Provide support across different time zones when business requirements demand global coordination.