Manager - Incentive Compensation Design

Overview

Manager, Field Effectiveness role supporting sales force effectiveness through high-quality data analysis, reporting, and operational execution, sitting at the intersection of data analytics, commercial operations, and field strategy. Reports to the Sr Manager, Field Effectiveness.

What you'll do

• Design, develop, and implement field incentive compensation (IC) plans that align with brand strategies and sales goals.
• Build financial models to simulate plan performance under various scenarios using real and projected data.
• Conduct historical analysis and "what-if" simulations to evaluate plan effectiveness, fairness, and alignment.
• Prepare IC plan documents, FAQs, and communication decks to support field understanding and adoption.
• Create and manage short-term incentive contests (SPIFs) and tactical bonus programs to support product launches or boost performance.
• Analyze data to define contest eligibility, metrics, goals, and payout curves.
• Develop rules documents and communication materials for field engagement.
• Track contest performance and manage end-to-end execution from concept through payout.
• Develop and run regular health checks to monitor plan effectiveness, payout distribution, and motivational integrity.
• Identify anomalies, outliers, or gaming behaviors and recommend corrective actions.
• Provide monthly/quarterly dashboards and insights to Sales Leadership on IC plan performance.
• Monitor alignment between incentive outcomes and commercial KPIs such as sales performance and call activity.
• Extract, transform, and validate large datasets (e.g., sales, territory alignments, performance metrics).
• Perform data quality checks to ensure accuracy and completeness.
• Maintain documentation of IC plan rules, calculations, exceptions, and approvals for audit readiness.
• Track IC plan change requests and rationale over time.

What you'll need

• Master's or bachelor's degree and 6 to 9 years of experience in Incentive Compensation Design.
• Strong analytical mindset with the ability to interpret large, complex datasets.
• Demonstrated ability to translate business rules into data logic and calculations.
• Proven track record of identifying errors, troubleshooting data, and resolving issues efficiently.
• High degree of accuracy and attention to detail, especially in preparing payment files and reports.
• Demonstrated ability to meet deadlines in a fast-paced, deadline-driven environment.
• Proven ability to maintain confidentiality and ensure data integrity.
• Strong analytical skills to diagnose business issues and incorporate into development or adjustment of strategies, plans and tactics.
• Effective oral and written communication, including presenting data and findings clearly to stakeholders and senior management.
• Understanding of technology platforms and ability to partner with IS/IT and business leaders.
• Good working expertise in Excel and SQL.

Nice to have

• Relevant Bio/Pharmaceutical industry and/or consulting experience.
• Execution-focused delivery: own and execute day-to-day analytics tasks, reporting development, and field data operations with speed, accuracy, and minimal oversight.
• Ability to identify areas for process and systems innovation and implement change that enhances team effectiveness.