Manager, Operations Program Management

Overview

Lead a global Operations Program Management team to launch new hardware products from development through mass production and sustained volume.

What you'll do

• Lead a global Operations Program Management team based in North America and Asia to develop and launch new hardware products.
• Own end-to-end operational execution of hardware product manufacturing from concept through mass production and sustained volume.
• Serve as the primary operations liaison, aligning and communicating across Engineering, Product, Supply Chain, Manufacturing, and other cross-functional teams.
• Develop comprehensive program plans, manage schedules, budgets, and proactively mitigate risks to ensure on-time and on-cost delivery.
• Define and execute manufacturing strategies, collaborating with internal teams and external partners for factory readiness, capacity, and process development.
• Drive cost reduction initiatives and ensure robust quality standards are met throughout the product lifecycle.
• Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

What you'll need

• Bachelor's degree in Engineering (Mechanical, Electrical, Industrial, or Manufacturing preferred), Supply Chain Management, or a related technical field.
• 7+ years of progressive experience in Operations Program Management, NPI, or related roles within a hardware manufacturing environment.
• Minimum 3 years managing a team of at least 4 individuals.
• Proven track record of successfully launching multiple complex hardware products from concept to high-volume production and strong understanding of hardware development lifecycles and manufacturing processes.
• Expert-level proficiency in program/project management methodologies and tools (e.g., Confluence/JIRA).
• Exceptional leadership, communication, and interpersonal skills with the ability to influence and align diverse cross-functional teams.
• Highly analytical with a strong ability to identify problems, analyze data, and develop effective solutions in a fast-paced, ambiguous environment.
• Experience working with global manufacturing partners and supply chains.
• Willingness to travel internationally as required (up to 20%).
• Meticulous attention to detail and a commitment to operational excellence.

Nice to have

• A master's degree (MBA or MS) is a plus.
• PMP certification is a plus.
• Familiarity with PLM (Product Lifecycle Management) systems.
• Experience in dash camera, gateway, or telematics products is a plus.

Details

• Remote position based in the US.
• Travel up to 20% of the time.
• Annual base salary $125,545 — $211,000 USD, varying by city of residence, skills, and experience, plus eligibility for an initial RSU grant with no vesting cliff and ongoing refresh opportunities.