Manager – RTCDP Consultant, Advisory

Overview

Manager – RTCDP Consultant in PwC's Advisory line of service, Data, Analytics & AI specialism, focused on Customer Journey Analytics (CJA) and digital marketing consulting for clients.

What you'll do

• Develop relationships at all levels within client marketing teams and maintain regular, appropriate communication with them.
• Gain in-depth knowledge of a client's business model and marketing strategy, and drive digital marketing success rooted in the customer's business drivers.
• Support customer discovery sessions and help guide client use cases, business requirements and key performance indicators, and assist as part of a team to deliver against those objectives.
• Support internal technical consultants, client developers and third parties throughout the Adobe Analytics/Customer Journey Analytics (CJA) implementation from a business perspective.
• Understand the importance of identities in CJA set-up and guide the technical team on identity requirements.
• Manage CJA connections and data transformation in the CJA Data View using the friendly UI.
• Support clients in reporting, dashboarding and ad-hoc analysis requirements.
• Provide measurable insights and recommendations to improve business and marketing strategies.
• Help customers further understand and fully utilize product capabilities and the transformative power of digital marketing.
• Analyze marketing campaign attribution and recommend ways to optimize marketing spend.
• Conduct regular stakeholder readouts to showcase value generated and guide the customer on the future roadmap.
• Lead multiple client engagements at a time and set expectations to keep projects on schedule and within scope.
• Engage directly with customers via meetings, phone, email and/or in person throughout the project lifecycle, including interaction with marketers, analysts, web developers, partners and executives.
• Become an authority in the use of Customer Journey Analytics (CJA) products and the methods by which they can be used to optimize online businesses.
• Create thought leadership, write blogs and build training videos to enable Adobe and customers.
• Elevate and encourage team members through caring, effective leadership, regular shared feedback and mutual mentoring; drive continuous improvements in ways of working.
• Keep accurate daily and weekly records of client billable time.

What you'll need

• Mandatory skill: Adobe Analytics / Google Analytics
• Mandatory skill: AEP
• 3-7 years of experience required
• BE/B.Tech/MBA/MCA/M.Tech education qualification
• Required degree/field of study: Master of Business Administration
• Required skill: Databricks Platform

Nice to have

• Web and mobile app optimization consulting experience
• Python / R / SPSS
• Master's-level studies in e-business, digital marketing, statistics and relevant analytics fields, or digital transformation

Details

• Up to 50% travel required
• Visa sponsorship: No
• Government clearance required: No
• Job posting end date: July 31, 2026