Manager - Salesforce QA

Overview

Lead the automation testing strategy and a team of QA engineers for enterprise Salesforce ecosystems, using Tricentis Tosca to deliver high-quality CRM solutions in an Agile environment.

What you'll do

• Define, build, and maintain scalable, model-based automation frameworks using Tricentis Tosca optimized for Salesforce.
• Lead, mentor, and allocate tasks to a team of QA engineers.
• Coordinate testing activities across multi-vendor setups and cross-functional Agile teams.
• Map end-to-end business workflows and validate complex configurations across core Salesforce environments (e.g., Sales Cloud, Service Cloud).
• Oversee the creation of detailed test strategies, test plans, and high-coverage automation scripts from business requirements.
• Lead the verification of third-party system integrations and execute data-driven API automation using Tosca or supplementary API tools.
• Integrate automated regression packs into modern CI/CD pipelines (e.g., Azure DevOps, Jenkins, GitHub Actions) for continuous testing.
• Monitor test execution, analyze failures, log defects in Jira/Azure Boards, and provide high-level quality metrics and transparent reports to leadership and stakeholders.

What you'll need

• 8+ years in QA Automation testing.
• At least 3-4 years focused directly on enterprise Salesforce validation.
• Extensive hands-on experience using Tricentis Tosca for script creation, parameterization, dynamic data handling, and module design.
• In-depth knowledge of Salesforce ecosystem mechanics, UI elements, object relationships, and clouds (Sales/Service).
• Deep familiarity with Scrum/Agile environments and tools like Jira, QA Complete, or Azure DevOps.
• Strong understanding of backend structures, including writing SQL or SOQL queries to validate data integrity across endpoints.
• Strong leadership, mentoring, and capability-building skills for junior team members.
• Exceptional verbal and written communication skills to articulate risks and technical bottlenecks to non-technical stakeholders.
• Sharp analytical, troubleshooting, and debugging capabilities.

Nice to have

• Tricentis Tosca Automation Specialist (AS1/AS2) or Technical Test Analyst certifications (highly preferred).
• Salesforce Administrator or Developer certifications (significant plus).

Details

• Location: Pune, India.
• Full-time roles are eligible for benefits; contract roles are not.