Manager – -SAP Service Management, SAP, Advisory

Overview

Work as a Manager in SAP Service Management, providing consulting services across SAP applications, analysing client needs, implementing software solutions, and supporting effective utilisation. Help clients optimise operational efficiency and achieve strategic objectives.

What you'll do

• Lead implementation, configuration, and support of S/4HANA Service Management, including Service Contracts, Orders, Notifications, Warranties, In House Repair, and Field Service Management.
• Design solution workflows covering document types, pricing, and authorizations.
• Perform fit-gap analysis and blueprint workshops.
• Configure integrations with SD, MM, FI/CO, PM, and SAP FSM or C4C for cohesive business processes.
• Develop functional specifications.
• Supervise technical teams working on BAPIs, ALE/IDoc, and OData.
• Manage interface development.
• Facilitate unit, integration, and UAT testing activities.
• Prepare test scripts and resolve defects.
• Oversee go-live and hypercare.
• Provide end-user training, documentation, and post-deployment support.
• Engage in pre-sales and stakeholder collaboration to shape client-oriented solutions and RFP responses.

What you'll need

• 3-12 years of experience.
• Master’s or bachelor’s degree in engineering.
• Master of Engineering, MBA (Master of Business Administration), or Bachelor of Engineering.
• SAP Service Management.
• S4HANA.
• E2E implementation.
• SAP ABAP (Advanced Business Application Programming).

Nice to have

• Functional knowledge of Service Order Management, Service Contracts, Warranties, In-House Repair, and Resource Related Billing.
• Technical proficiency with Fiori apps for Service Management, interface technologies including ALE/IDoc and OData, and debugging understanding.
• Strong background integrating Service with SD, MM, FI/CO, and potentially with SAP FSM/C4C or BRIM.
• Solution design capabilities covering the end-to-end service lifecycle from customer engagement, contract, planning/scheduling, execution to billing, analytics.
• Analytical and communication skills, including translating business needs into system design, documentation, and training.
• Client-facing aptitude, including experience in workshops, go-to-market, and cross-functional team collaboration.

Details

• Location: Pune.
• Government clearance is not required.
• Work visa sponsorship is not available.