Marketing PMO & Business Operations Manager

Overview

Lead operational coordination, project governance, and business operations for the Global Marketing organization, acting as the operational backbone of the marketing team.

What you'll do

• Own and maintain the global marketing master calendar, project plans, milestones, and deliverable trackers.
• Coordinate activities across brand, digital marketing, demand generation, account-based marketing, content, events, analyst relations, and solutions marketing.
• Establish and manage standardized project intake, prioritization, tracking, and approval processes in collaboration with functional leaders.
• Facilitate regular project status meetings, maintain action logs, and ensure timely follow-through on commitments.
• Monitor cross-functional dependencies, deadlines, competing priorities, resource constraints, and execution risks, escalating issues proactively.
• Maintain visibility into team workloads and project capacity to support informed prioritization and resource planning.
• Support quarterly and annual marketing planning processes, including timelines, resource requirements, and operational readiness.
• Ensure consistent project management practices across geographically distributed teams.
• Oversee day-to-day administrative and operational activities supporting the Global Marketing organization.
• Serve as the central point of coordination for marketing-related operational requests.
• Coordinate team meetings, leadership reviews, planning workshops, and cross-functional working sessions.
• Maintain centralized documentation, shared repositories, templates, process guides, and standard operating procedures.
• Support onboarding and offboarding activities, including access provisioning, tools, and operational orientation.
• Coordinate with Finance, Procurement, HR, Legal, IT, and other corporate functions to resolve operational requirements.
• Manage recurring administrative activities to minimize the operational burden on marketing functional leaders.
• Maintain and manage the consolidated global marketing budget tracker.
• Monitor budget allocations, committed spending, actual expenditures, accruals, and forecasts.
• Coordinate purchase requisitions, purchase orders, invoices, vendor payments, and expense reconciliation.
• Partner with Finance and Procurement to ensure accurate financial reporting and timely payment processing.
• Manage vendor onboarding, contract administration, renewals, and procurement documentation.
• Maintain a centralized repository of vendor contracts, statements of work, subscriptions, and renewal dates.
• Track marketing technology licenses, subscriptions, renewal schedules, and associated expenses in coordination with platform owners.
• Identify opportunities for cost optimization and operational efficiency.
• Partner with the Marketing Event Manager to provide operational and administrative support for industry conferences, executive engagements, client meetings, and internal programs.
• Coordinate event-related procurement, registrations, shipping, branded merchandise, promotional materials, and vendor administration as needed.
• Support travel arrangements and logistical planning for marketing-related activities.
• Maintain event-related operational checklists, budget trackers, documentation, and administrative timelines in coordination with the Event Manager.
• Support post-event financial reconciliation, documentation, and administrative follow-through.
• Develop and maintain marketing operations dashboards covering project progress, budgets, workload and capacity, and operational KPIs.
• Consolidate inputs from marketing functional leaders for monthly, quarterly, and executive reporting.
• Support preparation of leadership presentations, operating reviews, and board-level reporting.
• Track outstanding actions, operational commitments, and organizational priorities.
• Identify recurring bottlenecks, resource constraints, and process inefficiencies that may affect delivery.
• Ensure operational reporting is accurate, consistent, and delivered on schedule.
• Identify opportunities to streamline, standardize, and automate marketing business operations.
• Develop scalable workflows for project intake, creative requests, approvals, procurement, reporting, and administrative processes in partnership with functional owners.
• Actively leverage AI-enabled productivity tools and workflow automation to reduce manual effort, improve reporting, and increase operational efficiency.
• Explore opportunities to automate recurring activities such as project status consolidation, action tracking, operational reporting, and documentation.
• Document and maintain standard operating procedures across marketing activities.
• Recommend improvements to project management tools, workflows, and collaboration practices.
• Partner with Marketing technology and functional teams where process improvements require integration with existing platforms or systems.
• Promote operational discipline, accountability, and continuous improvement across the organization.

Details

• Location: Bangalore, India.