Modern Workplace Engineer, Tech & Ops, Associate

Overview

As an Associate in Modern Workplace Engineering, you will be an individual contributor delivering mobile-platform engineering and operational improvements from design through production support, with iOS and iPadOS as the primary technical focus.

What you'll do

• Engineer and operate enterprise mobile management services across Ivanti EPMM and Microsoft Intune, including enrollment, configuration, compliance, application management, testing, controlled releases, platform standards and technical documentation.
• Own the mobile-platform service lifecycle, delivering engineering backlog items and Level 3 troubleshooting while supporting controlled environments, incident and problem management, knowledge transfer and reliable day-to-day operations.
• Develop secure, supportable automation and reporting using PowerShell and other appropriate scripting, application programming interface (API) and source-control capabilities to reduce manual effort, improve data quality and increase visibility of platform health and performance.
• Lead iOS and iPadOS engineering and contribute to broader Apple-platform capabilities, including device enrollment, managed applications, certificates, macOS and Jamf collaboration, automation and lifecycle standards.
• Partner across security, identity, network, application and service-management teams to deliver secure and resilient mobile services, manage dependencies and communicate technical risks, decisions and status to stakeholders.

What you'll need

• Demonstrated experience in enterprise endpoint, mobility or modern workplace engineering, including hands-on enterprise mobile management and strong iOS and iPadOS engineering capabilities.
• Experience engineering enterprise device enrollment, configuration, compliance, managed applications, reporting and device lifecycle processes.
• Practical experience with scripting, automation, APIs and controlled source-management practices, including PowerShell.
• Strong Apple enterprise-management experience, with iOS and iPadOS as the primary focus.
• Understanding of enterprise identity, certificate, network and secure-access technologies and their integration with endpoint-management services, including Microsoft Entra ID, Conditional Access and Public Key Infrastructure (PKI).
• Strong troubleshooting, engineering ownership, documentation and communication capabilities in complex enterprise environments.

Nice to have

• Relevant experience with Python, shell scripting, Git or Azure DevOps.
• Additional macOS or Jamf experience.
• Experience supporting service improvements or significant platform changes.
• Experience with enterprise automation, service-management, security or operational-reporting platforms.
• Experience in regulated environments and relevant endpoint-management certifications.

Details

• Location: Gurugram, India.
• Hybrid work model: at least 4 days in the office per week, with the flexibility to work from home 1 day a week.