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Ocean Customer Experience Specialist

A.P. Moller - Maersk
NewPosted today

LOCATION

Navi Mumbai · Onsite

EXPERIENCE

Not specified

TYPE

FullTime

SKILLS REQUIRED

Customer Relationship ManagementCase ManagementCustomer SupportEmail SupportLive Chat Support

Job description

Overview

Ocean Customer Experience Specialist role providing services to customers once they are onboarded in the Maersk environment.

What you'll do

  • Customer channel management
  • Case management
  • Email and chat process
  • Customer onboarding and relationship management
  • Contract and dispute management
  • And more

Details

  • Afternoon shift: 1:30pm to 10:30pm
  • Location: Navi Mumbai, India

Read the full description and apply on the company’s own careers page.

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Ocean Customer Experience Specialist