Operations Engineer

Overview

Operations Engineer supporting enterprise endpoint management services across physical devices and Windows 365 Cloud PCs, ensuring reliability, availability, and operational stability.

What you'll do

• Provide high availability monitoring, proactive health checks and incident support.
• Operate Intune, SCCM/MECM, Windows 365, Autopilot and co-management.
• Monitor compliance and patching drift, tune alerts and build health dashboards.
• Use PowerShell, Graph API and proactive remediations to eliminate toil.
• Follow ITIL processes and runbooks, participate in CAB, and support DR/BC.
• Engage across teams on incident communications, mentoring and post-incident reviews.

What you'll need

• 8–12+ years in Endpoint Management / Digital Workplace operations.
• Hands-on experience with Intune, SCCM/MECM and Windows endpoint management.
• Experience with enterprise-scale physical and Windows 365 Cloud PC environments.
• Strong PowerShell scripting and automation skills.
• Must have skill: Microsoft Endpoint Configuration Manager.
• Minimum 5 years of experience required; additional information states a minimum of 7.5 years of experience in Microsoft Endpoint Configuration Manager.
• Bachelor's in CS, IT, Engineering, or related field.
• 15 years full time education required.

Nice to have

• Preferred certifications: MS Endpoint Administrator Associate; Azure Administrator Associate; Identity & Access Administrator Associate; Security, Compliance & Identity Fundamentals; ITIL v4.

Details

• Location: Bengaluru.