Operations Engineer

Overview

Operations Engineer role supporting Agile delivery and production systems across enterprise observability, AIOps, Agentic AI, AI orchestration, and LLM platform initiatives. The role facilitates Scrum practices, coordinates cross-functional teams, and drives delivery predictability and governance.

What you'll do

• Facilitate sprint planning, daily standups, reviews, and retrospectives.
• Coordinate Product Managers, engineers, SREs, service teams, data engineers, and platform teams.
• Manage dependencies, milestones, deliverables, and risks across transformation initiatives.
• Coordinate observability, monitoring, event correlation, alerting, and service-mapping enhancements.
• Support delivery of Agentic AI platforms, multi-agent workflows, and AI orchestration programs.
• Coordinate LLM-based solutions involving RAG, prompt engineering, vector databases, and platform integration.
• Track Agile metrics, prepare executive updates, and support governance reviews.

What you'll need

• At least 7.5 years of experience in Agentic Orchestration.
• At least 7.5 years of overall experience.
• 15 years of full-time education.
• Experience as a Scrum Master, Agile Coach, Delivery Lead, or Technical Program Manager.
• Strong knowledge of Agile delivery, Scrum, Kanban, backlog management, and release planning.
• Skills in stakeholder management, risk management, conflict resolution, executive communication, and facilitation.
• Experience with engineering, platform, and operations teams.

Nice to have

• Experience with cloud, observability, ITSM, automation, or AI transformation programs.
• Exposure to enterprise AI, automation, or observability initiatives.
• Knowledge of Splunk Observability, Dynatrace, AppDynamics, OpenTelemetry, or AIOps.
• Certifications such as CSM, PSM, PMI-ACP, or ITIL 4 Foundation.

Details

• Office location stated as Bengaluru.