Overview
Support and maintain Oracle Cloud ERP Fusion (SaaS), PaaS and OIC environments for core financial applications, working within the Fusion Cloud ERP Production Support Team to deliver technical solutions.
What you'll do
- Provide application support, maintenance, documentation, testing and validation as directed to ensure high availability.
- Analyze code components, debug, maintain and implement projects.
- Work closely with end users to understand business needs.
- Provide issue remediation and testing support across supported applications.
- Assist Support Team members with day-to-day technical issue resolution and enhancement requests.
- Apply a basic understanding of procedures, methodology and application standards, including Payment Card Industry (PCI) security compliance.
- Ensure development and implementation of solutions follow product development guidelines and established design standards.
- Resolve or escalate issues as appropriate.
- Support and establish communication with both technical and non-technical audiences.
- Participate in code reviews and application tuning activities.
- Maintain SOX audit and application control/integrity requirements and SDLC/compliance.
- Work with Oracle through their support portal.
What you'll need
- At least 3-5 years of experience with Oracle SaaS, PaaS and OIC applications.
- Hands-on development experience with OTBI and BI Publisher report development.
- Hands-on OIC integration development experience.
- Hands-on experience with XML and SFTP.
- Ability to identify and apply creative and innovative technical approaches to resolving product implementation and integration obstacles and problems.
- Ability to analyze current systems and data to identify new requirements, recognizing the need for systems enhancements or modifications if necessary.
- Ability to develop unit test scripts and coordinate with internal customers to perform User Acceptance Testing of designed system enhancements or custom solutions.
Nice to have
- Experience with technical development in SCM and AR modules (preferred).
- Proven skills demonstrating strong judgment, problem-solving and decision-making abilities (desirable).
- Some experience with VBCS, Autonomous Database and GitHub (preferred).
- Experience designing, developing and implementing interfaces, extensions and reports in Oracle Cloud ERP Fusion SaaS, PaaS and OIC (a bonus).
- Strong understanding of Oracle Cloud infrastructure and integrations that connect multiple systems and platforms.
- Knowledge of an integration platform such as Oracle SOA or Oracle Integration Cloud.
- Experience in implementation and support projects.
- Ability to work independently and manage multiple task assignments.
- Excellent interpersonal, organizational, presentation and communication skills.
- Ability to contribute to the software development lifecycle including analysis, design, configuration, programming and unit testing.
- Ability to produce end-user and technical documentation and facilitate knowledge transfer.
Details
- Location: Hyderabad, India.
Read the full description and apply on the company’s own careers page.