Overview
Oracle EPM Consultant to join the Managed Services team, providing ongoing support, optimization and guidance to EPM clients.
What you'll do
- Collaborate closely with clients to understand their business processes, reporting needs, and strategic goals.
- Act as a trusted advisor, providing expert guidance on Oracle EPM capabilities.
- Configure and customize Oracle EPM applications to meet client-specific requirements.
- Implement changes in response to evolving business needs, ensuring optimal system performance.
- Contribute to the day-to-day operations of Oracle EPM within a managed services framework.
- Adhere to service level agreements (SLAs) and participate in continuous service improvement initiatives.
- Provide timely support for Oracle EPM-related issues, collaborating with team members to resolve problems efficiently.
- Follow best practices for incident and problem management.
- Identify opportunities for system optimization and efficiency gains within Oracle EPM.
- Contribute to continuous improvement initiatives to enhance the overall quality of managed services.
- Conduct training sessions for end-users and client teams on Oracle EPM functionalities.
- Maintain detailed documentation for system configurations, customizations, and client specific processes.
- Collaborate with cross-functional teams, including technical support, development, and project management teams.
- Communicate effectively with clients and internal stakeholders, providing updates on project progress, issues, and resolutions.
What you'll need
- Experience with Oracle Planning and Budgeting Cloud Service (PBCS).
- Experience with Oracle Narrative Reporting Cloud Service (NRCS).
- Bachelor's degree in Finance, Business, Information Technology, or a related field.
- Five years plus of proven experience with Oracle EPM, including implementation and support.
- Strong understanding of financial planning, budgeting, and consolidation processes.
- Excellent communication and interpersonal skills.
- Problem-solving mindset and ability to work collaboratively in a team environment.
- Familiarity with managed services operations and adherence to SLAs.
Nice to have
- Experience with Oracle Financial Consolidation and Close Cloud Service (FCCS).
- Experience with Oracle Profitability and Cost Management Cloud Service (PCMCS).
- Experience with Oracle Account Reconciliation Cloud Service (ARCS).
- Experience with Oracle Enterprise Data Management Cloud Service (EDMCS).
- Prior experience working with US local governments, higher education, and K-12s.
- Experience with Oracle Cloud ERP and HCM.
Details
Read the full description and apply on the company’s own careers page.