Order to Cash Analyst

Overview

Order to Cash Analyst in the Dyson Business Services OTC operations team, focused on collections and deductions, reporting to the OTC Operations supervisor.

What you'll do

• Forge strong relationships with market stakeholders and work in partnership with them to achieve ambitious business objectives.
• Establish and communicate a clear vision of the assigned portfolio and work with the OTC Operations Lead, Supervisor/Manager and senior stakeholders.
• Ensure collaboration with other stakeholders across markets.
• Be responsible for debtor aging and ensure timely collection of payments, either through direct contact with customers or by directing them to local Sales/Account Manager staff.
• Maintain an accurate aging report and distribute it to the Sales Team/Local Market for assistance in collection/deduction management.
• Prepare analysis of customer accounts and send account statements to customers.
• Perform AR ledger reconciliation to ensure all payments and credit notes are applied.
• Identify held orders and take actions to resolve them.
• Investigate and resolve queries relating to non-payment of invoices.
• Classify customer deductions and work with various stakeholders to resolve them, including triggering dispute cases in SAP.
• Assist leads in reporting preparation: debtor days, cash flow forecast and credit note provisioning.
• Identify and execute necessary process adjustments.
• Help identify automation and process improvement ideas.
• Cultivate Dyson culture and values of being Different, Authentic and Pioneering.
• Build trusting relationships with Finance leaders and partners.

What you'll need

• B.Com or MBA in accounting required.
• Proven experience of 4-6 years in a similar role in another organization.
• Communicate in a concise and clear manner, verbally and in writing, and be comfortable working with senior leadership and other stakeholders.
• Comfortable in a multi-cultural work environment.
• Good knowledge of accounting, reporting and analysis, acquired through related work experience.
• Ability to analyse financial and operating statistics and provide meaningful feedback.
• A 'Can-do' attitude, highly self-motivated and deadline driven.
• Hands-on experience in finance process improvements.
• Ability to motivate and encourage a productive working environment.
• Ability to work in a fast-paced team environment with high volume activities and changing priorities.

Nice to have

• Experience in accounting and financial systems such as SAP S4 and Blackline.
• Lean or Six Sigma certification.

Details

• Location: Gurgaon Office, India.