Order to Cash Operations Associate

Overview

Order to Cash Operations Associate aligned with the Finance Operations vertical, supporting financial outcomes by collecting operational data and reports, conducting analysis, mapping commission amounts to accurate accounts, and reconciling transactions.

What you'll do

• Create and issue customer invoices.
• Perform cash receipting and reconciliation.
• Review debit notes, identify process gaps, and follow up with the sales client team on reasons behind debit notes and unrecognized revenue.
• Support receipting, invoicing, collections, accounts receivable, reconciliation, refund or write-off order management, sales orders, order processing, order fulfillment, and journal entries.
• Address cash-application queries and coordinate with customers.
• Apply unapplied cash, reconcile suspense accounts, and process payments from receipt through finalization.
• Collect and analyze operational data and reports, and reconcile transactions.
• Solve routine problems using precedent and general guidelines.
• Partner with onshore or regional teams to seek resolution on inquiries.
• Work across the Order to Cash process: billing processing (upstream and downstream), cash applications, invoicing, collections and accounts receivable, order management and fulfillment, and journal entries and transaction reconciliation.

What you'll need

• Any graduation.
• 1 to 3 years of experience.
• Work under detailed to moderate instructions for daily tasks and detailed instructions for new assignments.
• Interact primarily with the immediate team and direct supervisor.
• Contribute as an individual team member within a predetermined, focused scope of work.
• Be available to work rotational shifts, as required.

Nice to have

• Process transformation and project management skills.

Details

• Location: Gurugram.
• Rotational shifts as required.