Partnerships Strategy & Operations

Overview

Build and run the operational backbone behind ElevenLabs' partner ecosystem, owning the systems, automations, data and dashboards that help the Partnerships team source, co-sell and scale revenue through resellers, referral partners, technology partners and strategic alliances.

What you'll do

• Design, build and maintain end-to-end partner lifecycle processes, including onboarding, deal registration, lead and referral routing, co-sell workflows, and payout or commission handling.
• Act as a trusted advisor to Partnerships leadership, providing performance reporting, capacity and territory planning input, partner segmentation, and recommendations on program structure and incentives.
• Define and maintain how partner-sourced, partner-influenced and co-sell pipeline and revenue are tracked across Salesforce and the data stack, so partner contribution is accurately attributed and trusted by Sales, Finance and leadership.
• Own dashboards, reports and KPIs for partner performance, such as pipeline generation, win rates, sales cycle, partner ROI, and tier or segment health, and turn the data into insights that guide investment.
• Support the design, modeling and rollout of partner programs, including tiering, rebates, referral fees and MDF, working with Finance and Legal to ensure accuracy and compliance.
• Align Sales, Account Management, Marketing, Finance and Product on how partner deals are handled, from account mapping and conflict resolution to handoffs and renewals.
• Test new partner motions, lead sources, routing logic and program levers, measure what works, and scale it.

What you'll need

• 4+ years in Revenue Operations, GTM Operations, or Partner/Channel Operations at a high-growth technology company.
• Hands-on experience supporting partner, channel, alliance or co-sell motions (e.g., deal registration, partner attribution, referral or reseller programs).
• A proven track record of building end-to-end solutions, from data collection and analysis through execution.
• Strong Salesforce experience, including objects, reporting and process design for partner-related workflows.
• Strong analytical skills, with proven expertise in SQL and data visualization using BI tools (e.g., Sigma).
• The ability to break complex problems into smaller, actionable steps.
• Excellent communication and collaboration skills, with the ability to work effectively across internal teams and external partners.
• A highly adaptable, proactive approach to problem-solving and process improvement.
• Coachability and a willingness to learn and adapt to new challenges.
• Passion for audio AI, strong work ethic, analytical and first-principles thinking, and a drive for excellence.

Details

• Location: United States.