People Advisor (HR)

Overview

Act as the primary People Advisor for the Hyderabad Technology & Innovation hub, helping establish and grow its people environment, policies and processes.

What you'll do

• Act as the primary People Advisor for leaders and employees at the Hyderabad hub.
• Partner with business leaders on workforce planning, organizational effectiveness and people priorities.
• Coach managers on performance management, employee relations and day-to-day people matters.
• Build strong relationships with regional and global stakeholders.
• Translate business requirements into practical and sustainable people solutions.
• Support the setup and operations for the Hyderabad Technology & Innovation hub site.
• Work with Legal, Finance, Compliance, Facilities, Payroll, Talent Acquisition and other teams to support site readiness.
• Develop and implement site-level people policies, processes and governance.
• Act as the key HR contact for people-related matters affecting the Hyderabad site.
• Support workforce administration and ensure an effective employee experience as the site grows.
• Ensure site-level compliance with applicable Indian employment laws and statutory requirements.
• Support the statutory requirements associated with establishing and operating a global business services or technology centre in Hyderabad.
• Manage statutory documentation, reporting, audits and inspections.
• Maintain accurate and audit-ready employee and compliance records.
• Partner with Legal, Finance and Compliance teams to identify and manage people-related risks.
• Independently manage employee relations matters, including grievances, performance concerns, disciplinary processes and workplace investigations.
• Coach managers through sensitive or complex employee situations.
• Oversee onboarding, employee movements, policy implementation and offboarding activities.
• Maintain accurate employee information and HR documentation.
• Identify opportunities to improve employee lifecycle processes and service delivery.
• Support teams working across global time zones, including shift-based or extended-hours operations.
• Help develop and implement practical shift-related policies and workforce processes.
• Advise leaders on shift management, employee wellbeing and workforce continuity.
• Monitor workforce trends and identify potential operational or employee risks.
• Support contractor onboarding, compliance and offboarding.
• Help create the culture and employee experience for a new and growing site.
• Lead engagement, wellbeing, inclusion, recognition and retention initiatives.
• Support communication and change-management activities as the hub develops.
• Build connections between Hyderabad employees and the wider global organization.
• Use employee feedback and workforce insights to recommend practical improvements.
• Partner with external vendors supporting staffing, facilities, transportation, employee services and site operations.
• Monitor vendor service delivery, compliance and employee experience.
• Coordinate with internal teams to resolve operational issues affecting employees.
• Support effective governance of contractors and third-party workers.

What you'll need

• Significant generalist HR, People Partner, HRBP or People Advisory experience in Hyderabad.
• Experience supporting the establishment, expansion or transformation of a GCC, GBS, captive centre, shared services centre or technology hub.
• Strong working knowledge of Indian employment legislation and statutory compliance.
• Demonstrated experience independently managing employee relations matters.
• Experience supporting shift-based, 24/7, technology or globally distributed workforces.
• Strong business partnering and stakeholder management skills, including experience working with senior leaders.
• Practical experience developing or implementing HR policies and governance processes.
• Experience managing external vendors, contractors or site-level employee services.
• Strong project management, organisation and problem-solving capabilities.
• Ability to work independently in a developing environment where processes are still being established.
• Excellent written and spoken English.
• At least 5 years of proven experience in HRBP/Generalist or People Advisor role working within a global technology, GCC, GBS or shared services environment.
• Bachelor's degree in human resources.
• Experience helping launch or scale a new site.
• Strong knowledge of Hyderabad-specific employment and statutory requirements.
• Experience supporting employees working US, European or rotational shifts.
• A track record of building culture and engagement during periods of rapid growth or organisational change.

Details

• Location: Hyderabad, India.
• Work mode: Hybrid.