People Operations Manager

Overview

Own the full employee lifecycle for Modulr's People Ops function, covering payroll, employment law compliance, people risk and the People Ops team, across the UK, EU, US and India.

What you'll do

• Own People Ops delivery, including joiners, movers, leavers, benefits and reward.
• Ensure accurate, on-time payroll runs in the UK, EU, US and India.
• Lead the annual pay review and bonus cycles.
• Ensure contracts and policies are compliant with UK, EU, US and India employment law, applying experience and knowledge to interpret principles rather than following policy to the letter.
• Identify, manage and mitigate people risk for the business, weighing legal and employee risk against commercial factors and recommending practical, business-focused solutions.
• Manage statutory filings, right to work and data privacy, working with external counsel.
• Spot patterns and links across payroll, employee relations, systems data and business change, and raise issues early to the Director of P&C and business leaders.
• Own HiBob, Payfit, Vistra and Deel, and deliver accurate people reporting.
• Lead the People Ops team and employee queries, manage escalations and provide direction on complex cases.

What you'll need

• Several years of experience in People Ops or HR operations.
• Working knowledge of UK, EU, US and India employment law, with experience of using external counsel and knowing when to escalate.
• Experience running or overseeing multi-country payroll and statutory filings, using multiple HR systems and legal entities.
• Experience owning an HR system (HiBob or similar) and producing accurate reports, dashboards and data.
• Judgement that is not rules or policy driven: applies experience and knowledge to complex or ambiguous situations, balances risk with commercial factors and proposes sound, pragmatic solutions the business can act on.
• Joined-up thinking: connects the dots across people, legal, financial and operational issues, and anticipates the consequences of a decision before it is made.
• Experience leading a small team; precise with detail and calm with sensitive cases.
• Experience working closely with business leaders and people partners on a daily basis.

Details

• Location: Mumbai.