People Technology Analyst - Workday

Overview

Reporting to the Senior Director, People Technology, this role supports GitLab's People systems, partnering with People Operations, People Business Partners and Talent Acquisition to keep systems running and improve how they operate.

What you'll do

• Own recurring processes, monitor system health, resolve issues quickly and serve as a go-to resource for teams across the organization.
• Protect data integrity by administering system security, assigning and maintaining security roles, and running regular system and security audits.
• Configure, test and deploy day-to-day enhancements as well as quarterly and annual changes, including annual People programs.
• Support upgrades and releases by reviewing new features, running regression tests and helping stakeholders prepare for changes.
• Write and run test cases, and maintain clear documentation of configurations, business processes, and reporting and integration schedules.
• Load mass datasets and distribute policies and documents with thorough testing.
• Prepare and maintain SOX information technology general controls (ITGC) audit evidence and internal controls documentation.
• Build and maintain reports and dashboards that help stakeholders make decisions.
• Use cycle times and process data to find friction, recommend and make configuration changes, and measure their impact.
• Help team members get the most out of their tools through training and enablement.
• Research best practices and new capabilities, and use AI daily to automate manual tasks and speed up analysis.
• Support senior team members on cross-team projects and implementations, owning your workstreams and delivering quality results on time.

What you'll need

• Hands-on HR technology experience, including exposure to Workday configuration, testing or system support.
• Exposure to public company operating procedures, such as SOX ITGC controls, audit evidence and change management.
• A curious, puzzle-loving approach to problem-solving, with experience investigating issues, analyzing process data and finding the root cause of a problem.
• An AI-forward mindset, with experience using AI tools in your daily work to automate tasks, speed up analysis and improve processes.
• Experience validating system changes and documenting findings clearly, with close attention to detail and sound discretion with highly confidential information.
• Independence and an ownership mindset: taking accountability for outcomes, moving work forward with confidence and following through on commitments.
• A collaborative, customer-focused approach: partnering openly, designing with the end user's experience in mind, and bringing polished options and a recommendation when raising a problem.
• A love for turning complex processes into simple, delightful experiences.

Nice to have

• Experience with Serval, Greenhouse, Slack or Google Workspace.
• Experience building reports and dashboards.
• Experience supporting implementations, upgrades or releases, including regression testing.
• Experience working in a fast-paced, all-remote or async-first tech environment.

Details

• Location: Remote, United States.
• Base salary range: $95,200 to $160,800 USD (base salary only; excludes bonuses, equity and benefits).
• Benefits include flexible paid time off, team member resource groups, equity compensation and an employee stock purchase plan, growth and development fund, parental leave, and home office support.