PLS - Veeva / CRM Specialist - Manager

Overview

Lead Veeva and CRM data and analytics workstreams for client support engagements within PwC's Data and Analytics Engineering practice, coaching team members and directing delivery.

What you'll do

• Lead Veeva and CRM data science workstreams for client support engagements, aligning analytics delivery to business needs and project timelines
• Manage project scope, planning, budgeting, execution, and delivery across multiple workstreams while balancing priorities and dependencies
• Develop predictive models, statistical analysis, and data visualizations to translate complex data into actionable insights for client teams
• Review data quality, data pipelines, and data modeling approaches to support reliable analytics and reporting outputs
• Coach team members on data science workflows, analytical methods, and use of AI-enabled tools to strengthen delivery capabilities
• Apply machine learning, natural language processing, and deep learning techniques to solve business problems and improve decision support
• Collaborate with client stakeholders and internal teams to identify opportunities for automation, CRM optimization, and data-driven process improvement
• Validate technical deliverables, translate findings into clear recommendations, and address issues that arise during delivery

What you'll need

• At least a Bachelor's degree
• At least 8 years of experience
• Oral and written proficiency in English required

Nice to have

• Preference for at least one of the following fields of study: Artificial Intelligence and Robotics, Business Analytics, Computer and Information Science, Computer Engineering, Computer Programming, Data Processing/Analytics/Science, Engineering, Information Technology, Machine Learning, Management Information Systems, Mathematics, Statistics, Systems Engineering
• Demonstrating Veeva CRM configuration experience in client-facing settings
• Managing data and analytics workstreams across complex transformation initiatives
• Leading teams through planning, execution, and deliverable review cycles
• Coaching junior colleagues in analytical thinking and problem solving
• Applying project management skills to prioritize competing client needs
• CRM solution architecture
• Commercial operating model design
• Release and change governance
• Alignment and territory design strategy
• Integration architecture across the Veeva suite
• Requirements facilitation and business rule arbitration
• Client stakeholder management
• Executive communication
• Team coaching and capability build
• Estimation and scoping
• Agile programme management
• Change management and adoption strategy
• Field force effectiveness advisory
• Data governance and stewardship model
• Understanding of key objects like HCP/HCO, Calls, Call Details, Products, Users, Territories, Samples and Consent
• Vendor and Veeva roadmap management
• Test strategy and UAT governance
• Licence and cost optimisation
• Platform performance and scalability oversight
• Configuration and design review

Details

• Location: Bangalore
• Management Level: Manager
• Application deadline: November 6, 2026