PM - Digital Transformation

Overview

Lead and deliver complex, high-impact digital transformation programmes, preferably focused on customer journeys in mobile banking.

What you'll do

• Lead end-to-end delivery of complex programmes, ensuring alignment with business goals and timelines.
• Drive customer journey initiatives within the mobile banking space.
• Facilitate senior stakeholder engagement, including MD-level discussions, and present complex issues in a clear, concise manner.
• Proactively identify risks and blockers, escalating where necessary to maintain momentum.
• Manage multiple capabilities within the SVS portfolio, ensuring a strong sense of accountability for delivery.
• Operate effectively within Agile frameworks.
• Balance strategic oversight with detailed execution, adapting quickly to changing priorities.
• Influence and communicate with stakeholders at senior levels.
• Navigate challenging situations with resilience and agility, and bounce back quickly.
• Manage time and priorities effectively, stretching to meet delivery commitments.
• Rapidly scale into the role without extensive ramp-up time.

What you'll need

• 8+ years of experience.
• Experience in Cards, Payments, Accounts (Servicing), or Security/Authentication, with experience in at least 1–2 areas required.
• Experience operating effectively within Agile frameworks, with Scrum essential.
• Strong stakeholder management skills.
• Ability to influence and communicate at senior levels.
• Ability to present complex issues in a clear, concise manner.
• Exceptional time management and prioritization skills.
• Proven ability to bounce back quickly in challenging situations.

Nice to have

• Experience focused on customer journeys in mobile banking.
• Experience with SAFe.

Details

• Location: Pune, Hyderabad, Bengaluru, Gurgaon, Chennai, or Mumbai, India.
• Experience range stated for the role: 8–20 years.