Principal Agent Experience Designer

Overview

Lead the design discipline for agentic experiences, defining how AI agents operate within a development platform while keeping human oversight clear and trustworthy.

What you'll do

• Design machine-operable interfaces, agent communication patterns, and AX experience artifacts.
• Own the AX lifecycle from modeling and contracting through validation, operation, learning, and versioning.
• Define operability gates covering safety, observability, recoverability, determinism, and economics.
• Build evaluation frameworks using golden tasks, regression sets, and adversarial scenarios.
• Design interactive, supervised, and autonomous oversight modes and trust models.
• Establish AX standards, patterns, governance frameworks, and agent-facing design-system components.
• Mentor designers and lead cross-functional AX practice development.

What you'll need

• 7+ years of experience in UX, product design, or related disciplines.
• Experience designing complex B2B SaaS or platform products.
• Strong systems thinking, information architecture, semantic design, and conceptual design skills.
• Experience leading cross-functional teams across design, engineering, product, and AI/ML.
• Fluency in LLM patterns, state machines, tool-use contracts, and autonomous workflows.
• Experience designing reliability, exception handling, recovery paths, and human-AI collaboration.
• Expertise with Figma, Figma Make, Cursor, Claude Code, Codex, APIs, JSON, and capability contracts.

Nice to have

• Knowledge of low-code platforms, software development processes, or IDE design.
• Background in process, service, or operations design.
• Experience with capability contracts, API design, or developer experience.

Details

• Remote role in the United States.
• Base salary: $195,500–$238,050 per year.