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Principal Product Manager

Twilio
NewPosted today

LOCATION

United States · Remote

EXPERIENCE

10+ Years

SALARY

$171.12K - $251.6K /year

SKILLS REQUIRED

Go-to-Market StrategyStakeholder ManagementRequirements ManagementRoadmap Planning

Job description

Overview

Principal Product Manager for the Channels email team, owning and leading strategic email data plane integrations strategy.

What you'll do

  • Be a subject matter expert on email, cross-channel and partner integrations, resolving complex product issues that arise.
  • Use financial and engineering context to contextualize total opportunity size (and business impact/ROI) of proposed product improvements.
  • Develop and lead the multi-year product roadmap for your domain, driving development from concept through launch and ongoing maturity.
  • Make synthesized recommendations on priorities by opportunity and timing.
  • Partner with GTM stakeholders to ensure successful and measurable delivery of commitments.
  • Lead product requirements, program milestones, and launch planning, particularly when transitioning customers off old products and APIs in favor of modernized versions.
  • Document ideas and research quickly for review and iteration from your teams, to support the remote-first environment.
  • Collaborate with adjacent product managers.

What you'll need

  • Required: 10+ years experience in product management, with 5+ years in the email domain.
  • Known as an expert, with a proven track record of outcomes and shaping the strategy of communication products.
  • Proven ability to work backwards from customer needs, crystallizing problems that translate into impactful product decisions.
  • Strong understanding of how B2B and large enterprises operate, including sales cycles and organizational dynamics.
  • Strong understanding of Amazon Web Services Cloud services.
  • Experience in APIs or platform products, including designing for reliability, scale, and developer usability.
  • Highly collaborative and excel in building cross-functional relationships in remote, global teams; able to mentor, inspire, and set vision for high-impact initiatives.

Nice to have

  • Understanding of Microsoft Azure Cloud services.

Details

  • Remote in the United States; not eligible to be hired in CA, CT, NJ, NY, PA, or WA.
  • May be required to travel occasionally for project, customer, partner or team in-person meetings.
  • Ad-hoc in-person reporting for team gatherings, functional off-sites or customer meetings.
  • Estimated pay ranges vary by location; eligible for equity plan and corporate bonus plan.
  • Applications intended to be accepted until 10/25/2026.

Read the full description and apply on the company’s own careers page.

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Principal Product Manager