Principal Solution Architect , CS3

Overview

Arcesium seeks a Principal Solution Architect in its Customer Success, Solutions and Services (CS3) team to draw on technical expertise to execute cross-cutting solutions that integrate and scale the Arcesium technology platform, and to guide customers on getting more value from Arcesium's suite of products.

What you'll do

• Understand the capabilities of the Arcesium technology platform and design and implement solutions that help integrate the platform and unlock scale.
• Showcase product demos and work out solutions for business use cases using the best product fit.
• Develop comprehensive solution architectures that meet functional and non-functional requirements, aligned with industry standards and best practices.
• Work with internal cross-functional teams (product, sales, account management, support, operations, etc.) to ensure customer solutions and issues are addressed.
• Build and maintain relationships and trust with internal stakeholders from the Engineering, Services (Operations) and Product organizations.
• Create prototypes and proof-of-concept implementations for complex solutions to validate design approaches.
• Discuss technical solution strategies and the enterprise roadmap with people at all levels, from CxOs to project-level teams at clients.
• Build value proposition and solution documents and, in some cases, the business case for a corporate client.
• Evaluate how customers manage their Arcesium products and identify efficiency and effectiveness gains in process and tools.
• Work closely with the Customer Success Manager to derive data-driven insights and run focused, result-oriented customer engagement programs.
• Manage risks proactively, use metrics to drive projects forward, and escalate risks to stakeholders.
• Recommend process improvements to support growth and other internal goals.

What you'll need

• A formal degree in Computer Science or a related discipline.
• 7-12 years of experience in building technology solutions.
• Good understanding of APIs, distributed systems architecture and/or Data Products (Spark, Delta Lake, Iceberg, Snowflake), ETL pipelining and DevOps philosophy.
• Programming experience in Python or any similar programming language is a must.
• Strong problem-solving skills, the ability to learn quickly, and openness to try different tools, technologies and concepts.
• Good understanding of working with distributed teams.
• Self-motivated, able to think independently while being a team player.
• Proficiency in using project management and communication tools.

Details

• Locations: Bengaluru; Gurugram; Hyderabad.