Procure to Pay Operations Assoc Manager

Overview

Manage a Procure to Pay (P2P) delivery portfolio within Accenture's Intelligent Finance Operations, helping the client improve payables accuracy, timeliness and controls.

What you'll do

• Manage day-to-day P2P operations, service stabilization and continuous improvement for the assigned scope.
• Cover PO and non-PO invoice processing, vendor master data management, payment runs, T&E, vendor reconciliations, AP query or helpdesk management and period-end close activities.
• Monitor delivery against agreed SLAs and KPIs (invoice cycle time, first-time-right, on-time payment, aged open items).
• Drive standardization, automation and GenAI or Agentic AI use cases.
• Manage team leads and associates, handle escalations, and partner with client AP teams, vendors and Accenture stakeholders to resolve issues and support a controlled period-end close.
• Identify and assess complex problems for the area of responsibility and create solutions where analysis requires in-depth evaluation of variable factors.
• Act independently to determine methods and procedures on new assignments, within the strategic direction set by senior management.

What you'll need

• Any Graduation.
• 10 to 14 years of experience.
• Primary skills: Procure to Pay, Accounts Payable operations (Invoice Processing, Vendor Master, Payments, T&E, Reconciliations).
• Proven experience managing P2P operations in a shared service, BPO, GBS environment, including transitions, stabilization and month-end close.
• Strong understanding of internal controls, SOX requirements, 3-way match, duplicate payment prevention and audit support.
• Working knowledge of ERP platforms (SAP ECC, S-4HANA, Oracle) and invoice workflow, OCR tools; proficient in Advanced Excel and Power BI.
• Good stakeholder management and communication skills, with experience in running service reviews and handling escalations.
• Experience in people management, leading CL9, CL10 team leads and analysts, work allocation, performance and engagement.

Nice to have

• Experience in driving process improvements through automation, RPA and analytics.
• Lean or Six Sigma certification.

Details

• Location: Gurugram Delivery Center (DDC5); based in or willing to relocate to Gurugram and work from the DDC5 office.
• Flexible working in the time zone of the supported country.
• May require working in rotational shifts.