Product Operations Intern, Rewards

Overview

Product Operations Intern on the Rewards team, focused on the quality, validation and product feedback for receipt scanning in the Sezzle app's Earn experience.

What you'll do

• Review receipt scanning submissions against validation rules, make approve/reject decisions, and apply them consistently.
• Spot edge cases the current system misses, such as unusual receipt formats, retailer-specific quirks, duplicates, and signs of abuse, and document them for handling at scale.
• Turn submission patterns into clear bug reports, reproducible examples, and suggested improvements to extraction and validation logic.
• Keep a prioritized list of improvements ranked by customer impact, fraud risk, and operational cost, and help the product manager bring it into planning.
• Track fixes through the backlog, confirm improvements work once shipped, and flag regressions.
• Write and maintain review guidelines, decision criteria, and escalation paths.
• Identify parts of the review workflow that can be automated, simplified, or removed, and help shape internal tools.

What you'll need

• Currently pursuing or recently completed a Bachelor's degree, or an equivalent combination of education and experience.
• A genuine interest in consumer fintech, rewards and loyalty programs, or how products run at scale.
• Strong attention to detail and a commitment to getting things right every time.
• A structured, logical mindset for finding patterns and turning them into rules, fixes, or recommendations.
• Effective written and verbal communication, including writing bug reports an engineer can act on and summarizing trends for non-technical audiences.
• Demonstrated experience working with Claude or equivalent large language model tools.

Nice to have

• Prior experience in internships, projects, or extracurriculars related to operations, product, fintech, data analysis, trust & safety, or startups.

Details

• Location: Mexico, Remote.
• Employment type: Full-time.
• Compensation: $800 USD monthly as an independent contractor.