Product Owner AVP

Overview

Product Owner AVP at Barclays, responsible for maximising product value by defining the product vision, managing and prioritising the product backlog, and acting as the primary liaison between stakeholders and delivery teams.

What you'll do

• Ensure the product and its features are aligned with broader business objectives and the organisation's overall strategy.
• Use market research, customer feedback analysis and industry trend monitoring to identify new products, features or enhancements.
• Communicate the product vision and goals to delivery teams so they understand and are aligned to the business value of each feature or user story.
• Write clear, concise user stories with detailed acceptance criteria, refining them so the development team has the information needed to implement features.
• Participate in Agile events such as sprint planning, daily stand-ups, sprint reviews and retrospectives.
• Create, maintain and prioritise the product backlog so the highest value features are delivered first, balancing risk mitigation and future proofing against the product strategy.
• Gather feedback from customers and end-users to understand pain points and improve their overall experience.
• Review and accept or reject work completed by the development team against agreed acceptance criteria.
• Work with stakeholders such as customers, business leaders and marketing teams to gather requirements, define product goals and align the product vision with business objectives.
• Regularly assess product performance using KPIs and customer feedback, adjusting the backlog and roadmap accordingly.
• Manage ongoing readiness and run activities of live products, including monitoring, governance and approvals.
• Identify, escalate and mitigate product risks, and align product management with control functions.
• Advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness.
• Set objectives and coach employees, appraise performance against objectives and determine reward outcomes where the role has leadership responsibilities.
• Demonstrate the Barclays Values (Respect, Integrity, Service, Excellence and Stewardship) and the Barclays Mindset (Empower, Challenge and Drive).

What you'll need

• Strong understanding of SDLC, Agile, Scrum and DevOps practices.
• Understanding of software engineering concepts and system architecture.
• Experience with Agile tools such as Jira, AWS, DevOps or Confluence.
• Understanding of API integration.
• Proven experience in Process Mapping, Gap Analysis and Stakeholder Management.
• Experience in Retail and Digital Banking, Payments and Card Processing.
• Good understanding of KYC / AML Compliance, Core Banking Systems, Financial Products and Services, and Risk and Regulatory Requirements.
• Proven ability to read and translate Open API/Swagger Specs and UCRs to define and document API requirements (user stories, acceptance criteria, data models).
• Experience delivering API/integration change across the full lifecycle, working with engineering, architecture and 3rd parties.

Nice to have

• Strong analytical and problem-solving abilities.
• Excellent communication and presentation skills.
• Ability to work with both technical and non-technical stakeholders.
• Strong facilitation and negotiation skills.
• Attention to detail and ability to manage multiple priorities.

Details

• Based in the Bengaluru, India office.
• Candidates may be assessed on risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, and job-specific technical skills.