Overview
Support and customize the 3DEXPERIENCE platform, particularly DELMIA and CATIA, as a Delmia System Analyst within the Virtual Manufacturing team of Lam India Manufacturing Engineering.
What you'll do
- Provide L1/L2/L3 support for 3DEXPERIENCE native applications, including DELMIA, CATIA, and associated infrastructure components.
- Troubleshoot and resolve user issues logged in ServiceNow within defined SLA metrics (P1/P2/P3/P4).
- Support change management and BOM management processes.
- Develop and maintain EKL scripts, VBA macros, CAA customizations, and automation scripts (PowerShell, Batch, C#).
- Manage Multi site FCS, DSLS, 3DIndex, 3DPassport, and FTS (Master/Slave Configuration) servers for optimal performance and uptime.
- Administer user accounts, license assignments, and centralized settings using Member Management.
- Collaborate with DS Support/R&D and User teams to raise and follow up on SRs/CRITSITs, test debug kits, and deploy pinpoint fixes.
- Create and maintain documentation including KT guides, training materials, and best practices.
What you'll need
- Bachelor's Engineering degree.
- At least 4+ years of experience in 3DEXPERIENCE platform support, especially with DELMIA and CATIA.
- Strong knowledge of PLM concepts, digital manufacturing, process planning and Work instruction generation.
- Proficiency in EKL, VB, C#, and scripting for automation.
- Experience with ASFALIS Elysium Converter, XPDM, and CAD data migration.
- Familiarity with tools like Jira, Bitbucket, Confluence, and SourceTree.
Nice to have
- Certifications in 3DEXPERIENCE (Solution Architect, Infrastructure Consultant, etc.).
- Excellent problem-solving and communication skills.
- Ability to work independently and in cross-functional teams.
- Strong documentation and training capabilities.
- Experience in customer-facing roles and global project environments.
Details
- Location: Bangalore, India.
- Work mode: On-site Flex (3+ days per week on-site at a Lam or customer/supplier location, remote for the balance of the week) or Virtual Flex (1-2 days per week on-site, remote the rest of the time).
Read the full description and apply on the company’s own careers page.