Overview
Senior Project Manager to lead end-to-end delivery of IBM Sterling OMS programs, covering new implementations, enhancements, integrations, and production support.
What you'll do
- Plan, execute, and close Sterling OMS programs and projects from initiation through hypercare, within agreed scope, schedule, and budget.
- Develop integrated project plans, milestones, resource forecasts, and dependency maps across OMS, eCommerce, ERP, WMS, payment, tax, and shipping workstreams.
- Lead requirements gathering and scope definition with business stakeholders, and manage change requests through a formal control process.
- Partner with solution architects and technical leads to validate designs, approve estimates, and govern technical decisions.
- Manage delivery risks, issues, and dependencies, escalating and resolving blockers with clear mitigation plans.
- Run agile ceremonies or stage-gated governance as appropriate, tracking velocity, burn-down, and quality metrics.
- Coordinate testing cycles (SIT, UAT, performance, cutover) and go-live readiness, including deployment and environment planning with release teams.
- Oversee production support transitions, post-go-live stabilization, and defect triage prioritization.
- Report program status, financials, and risks to executive sponsors and steering committees.
- Mentor project coordinators and team leads, and build delivery standards and reusable templates.
What you'll need
- 8–10 years of project or program management experience, including at least 4 years leading IBM Sterling OMS or comparable order management implementations.
- Working knowledge of the Sterling OMS landscape, including order orchestration, inventory, sourcing, scheduling, release, shipment, and fulfillment.
- Proven experience managing integrations with eCommerce, ERP, WMS, payment, tax, fraud, and shipping systems, including REST/SOAP-based middleware.
- Strong command of delivery methodologies (Agile/Scrum, SAFe, or hybrid) and waterfall stage-gate governance.
- Proficiency with planning and tracking tools (e.g., Jira, Azure DevOps, MS Project) and reporting dashboards.
- Demonstrated ability to manage vendor, offshore, and multi-team delivery, including budget and resource forecasting.
- Strong risk, issue, and change management discipline, with clear written and verbal communication for executive audiences.
- Familiarity with CI/CD release processes, environment management, and production cutover planning.
Nice to have
- PMP, PMI-ACP, SAFe, or equivalent certification.
- Experience delivering Sterling OMS cloud implementations, including OMOC 2.0.
- Exposure to MuleSoft, IBM App Connect, IBM MQ, or Kafka-based integration programs.
- Experience with high-volume order processing, omnichannel fulfillment, and inventory synchronization initiatives.
- Background in retail, distribution, or e-commerce operations.
Details
- Location: DGS India - Pune - Indiqube Orchid.
- Employment type: Full time; contract type: Permanent.
Read the full description and apply on the company’s own careers page.