Project Manager, Associate

Overview

Lead and coordinate the end-to-end Order-to-Cash process for customer projects, ensuring orders are executed accurately, delivered on time, invoiced correctly, and converted to cash efficiently.

What you'll do

• Own project execution from order receipt through delivery, invoicing, payment collection, and project closeout.
• Review customer purchase orders, contractual requirements, commercial terms, milestones, and delivery commitments.
• Develop and maintain project plans, schedules, risk registers, action logs, and milestone trackers.
• Coordinate with Sales, Engineering, Supply Chain, Manufacturing, Quality, Logistics, Finance, and Service teams to ensure on-time execution.
• Monitor order status, production progress, material availability, shipment readiness, and customer documentation requirements.
• Ensure timely creation of invoices aligned with contractual milestones, shipment terms, and customer acceptance criteria.
• Track accounts receivable, payment due dates, deductions, disputes, credit holds, and overdue balances.
• Partner with Finance and Collections teams to resolve invoicing or payment issues and improve cash conversion.
• Manage project changes, including scope, schedule, cost, and commercial impacts; maintain appropriate approvals and documentation.
• Provide regular internal and customer-facing project updates, including risks, recovery actions, and forecasted completion dates.
• Maintain accurate data in ERP, project-management, and reporting systems.
• Identify process gaps and lead continuous-improvement initiatives to reduce order cycle time, improve on-time delivery, and strengthen working-capital performance.
• Ensure compliance with company policies, contractual obligations, export controls, quality requirements, and applicable safety standards.

What you'll need

• Bachelor's degree in engineering, Business, or a related field.
• Typically 4+ years of experience in project management, order management, commercial operations, or Order-to-Cash functions.
• Demonstrated experience managing complex customer orders, contractual milestones, invoicing, and cash collection activities.
• Working knowledge of ERP systems, preferably SAP, or similar platforms.
• Strong understanding of Order-to-Cash processes, including order entry, fulfillment, shipping, invoicing, receivables, and collections.
• Excellent stakeholder-management, communication, organization, and problem-solving skills.
• Advanced proficiency with Excel and reporting tools.

Nice to have

• Experience with Power BI.
• Experience in engineered products, manufacturing, industrial equipment, or project-based business environments.
• Familiarity with Incoterms, letters of credit, export documentation, and international trade processes.
• Experience working with global customers and cross-functional teams across multiple regions.