QA Automation Engineer - AI

Overview

Pioneering a new role focused on quality assurance for GenAI and agentic systems, developing testing strategies, evaluation frameworks and quality metrics for LLM-powered applications within the AI team.

What you'll do

• Develop and execute end-to-end automated test coverage across evaluations, APIs, UIs and performance tests using Python.
• Implement testing strategies for GenAI features, including conversational AI, agentic systems and LLM-powered workflows within your workstream.
• Run and maintain automated test suites for prompt testing, including regression tests designed to detect unintended changes in model behaviour.
• Support and maintain evaluation frameworks to measure GenAI performance across accuracy, relevance, safety, consistency and latency.
• Contribute to curating high-quality test datasets and "golden examples" representing diverse user scenarios and edge cases.
• Assist with adversarial testing to identify potential model hallucinations or biases, and support integrating production alerting systems.
• Utilize internal tools and testing frameworks to help developers validate their GenAI code, and assist with user acceptance testing.
• Take accountability for your workstream's automated coverage, documenting testing procedures and known issues in clear, accessible formats.

What you'll need

• 8+ years of solid QA or test engineering experience, with exposure to or a keen interest in AI/ML systems.
• Hands-on Python coding experience.
• Good understanding of GenAI technologies including LLMs, prompt engineering and AI application patterns.
• Solid experience with test automation frameworks and scripting (Python, Pytest, API and UI testing).
• Practical knowledge of software testing methodologies (functional, integration, regression, performance, security testing).
• Ability to execute test cases and evaluate criteria for non-deterministic systems.
• Experience with API testing tools (Postman, REST Assured) and backend testing.
• Familiarity with CI/CD pipelines and automated testing integration.

Details

• Location: North Carolina, United States (remote).