Quality Analyst – SDET (UI + API Automation)

Overview

Senior Quality Analyst (SDET) to define test strategy and lead automation governance for UI and REST API test suites, integrating them into CI/CD pipelines in an Agile environment.

What you'll do

• Define overall test strategy across functional, UI automation, API automation, regression, and integration testing.
• Develop release-level test plans and quality gates.
• Define entry/exit criteria and automation roadmap.
• Ensure alignment with Agile/Scrum methodology.
• Oversee Selenium automation framework health.
• Improve automation coverage and reduce manual regression.
• Ensure REST API automation coverage.
• Integrate automation suites into CI/CD pipelines.
• Reduce flaky tests and improve test stability.
• Ensure complete test coverage for complex workflows and integration flows.
• Support SIT, UAT, and production validation.
• Maintain strong requirement-to-test traceability (RTM).
• Lead defect triage meetings.
• Analyze defect trends and identify systemic issues.
• Ensure minimal production defect leakage.
• Define risk mitigation strategies for high-impact releases.
• Act as primary QA point of contact for Product, BA, and Engineering teams.
• Provide quality metrics and dashboard reporting.
• Present automation progress and release readiness.
• Collaborate with DevOps for CI/CD optimization.

What you'll need

• At least 4+ years of hands-on automation experience.
• 2+ years leading or mentoring QA teams.
• Strong knowledge of Selenium WebDriver.
• REST API automation experience.
• Framework design experience.
• CI/CD integration experience (Jenkins / Azure DevOps).
• SQL for backend validation.
• Experience with JIRA & Confluence.
• 4 years' experience leading QA teams.
• Strong planning and coordination ability.
• Excellent stakeholder communication.
• Ability to manage parallel releases.
• Risk identification and mitigation mindset.
• Experience in enterprise or product-based environments.

Nice to have

• REST Assured experience.
• Experience in Travel Management Company (TMC) environments or travel domain experience.
• Understanding of booking lifecycle platforms and mid-office/back-office systems.
• Knowledge of ticketing, exchanges, refunds workflows.
• Experience with reconciliation and financial validations.
• Familiarity with GDS integrations (Amadeus, Sabre, Travelport).

Details

• Location: Bangalore, India.
• Must work from the Bangalore office a minimum of 3 days per week.
• Must be willing and able to work 2nd shifts (3:00 PM IST to 12:00 AM IST) and occasional weekends as required.