Receivable Specialist

Overview

Manage customer accounts receivable, lead collection activities and resolve account discrepancies as the main point of contact for assigned customers.

What you'll do

• Act as the customer A/R main point of contact.
• Lead near due and past due collection activities.
• Influence customer payment behaviours.
• Maintain in-depth customer account knowledge.
• Participate as an active member of account teams.
• Lead A/R improvement projects specific to customer account activities.
• Act as focal points for ECC product testing.
• Manage account reconciliation, including but not limited to offsets and sales adjustments.
• Investigate and resolve discrepancies.
• Resolve credit blocks.
• Collaborate with Credit, business partners and other L2C teams, including escalation.
• Utilize payment receipt and handling work processes.
• Adhere to compliance requirements for SOX and legal.
• Perform additional activities, including but not limited to tax certificate updates, web portal review and update, document retrieval, and customer contact information updates.

What you'll need

• Bachelor's degree in accounting, finance, business management or business administration, preferred.
• Minimum 5 years of working experience.
• Experience in I2C or customer service, preferred.
• SAP knowledge.
• Proficiency in MS tools.
• Fluent in spoken and written English.
• Skills in accounts receivable collection, collaborative communications, customer service and customer-oriented refunds, accounting systems, account analysis, and Generally Accepted Accounting Principles (GAAP).

Details

• Location: Navi Mumbai, India.
• Relocation assistance is not available for this position.