Specialist - Fiduciary (Accounts Receivable)

Overview

Manage end-to-end cash application and fiduciary accounts receivable operations, including payment matching, ERP-based cash posting, reconciliation, discrepancy resolution, compliance and SLA adherence.

What you'll do

• Post cash receipts, including wire transfers, ACH, cheques and lockbox receipts, accurately in the ERP.
• Post cash in the respective ledgers for identified and assigned accounts.
• Match incoming payments to open invoices or policies and resolve unapplied or unidentified cash within agreed SLAs.
• Obtain and validate remittance details from clients and broker teams.
• Escalate discrepancies, short payments and deductions to the Team Lead promptly.
• Support month-end and quarter-end close activities, including AR subledger reconciliation.
• Maintain audit-ready documentation for all cash posting transactions.
• Adhere to internal controls, SOX compliance requirements and standard operating procedures.
• Participate in process improvement initiatives as directed.
• Own end-to-end cash application for complex, high-volume or strategic client accounts.
• Investigate and resolve aged unapplied cash, short payments and cross-currency matching exceptions.
• Participate in ERP upgrades, system migrations and process automation rollouts.
• Train and onboard new team members on SOPs, ERP workflows and client-specific processes.
• Collaborate with upstream and downstream teams to resolve interdependencies.
• Conduct additional checks for third-party payment requests and take appropriate actions as per Controllership and Compliance guidelines.

What you'll need

• Any relevant accounting degree.
• 3-4 years of experience in accounting.
• Prior experience working in similar roles.

Nice to have

• Experience in the insurance, financial services or professional services sector.
• Prior experience in Order to Cash.
• Prior shared services or GCC experience at MNC scale.

Details

• Location: Pune - Business Bay.
• Hybrid role requiring at least three days a week in the office.