AR Calling - RCMS - Specialist

Overview

Support revenue cycle activities for healthcare clients through detailed calling, account follow-up, issue resolution, account activity management, payment-status tracking and outcome documentation within the Managed Services practice.

What you'll do

• Conduct accounts receivable follow-up and collections calling.
• Analyze client operational processes to identify areas for improvement and develop strategies to enhance productivity and efficiency.
• Implement technology solutions and process automation to optimize operational performance and drive business success.
• Support clients in streamlining processes and improving productivity through operational excellence frameworks.
• Conduct in-depth operational analysis to provide specialized advice and guidance on process optimization.
• Develop innovative solutions to address client needs and improve operational effectiveness.
• Collaborate with clients to understand their business requirements and deliver tailored consulting services.
• Apply lean process improvement methodologies to reduce waste and optimize workflow efficiency.
• Utilize Six Sigma techniques to enhance operational processes and achieve desired outcomes.
• Manage service operations to validate quality delivery and customer satisfaction.
• Engage in project management activities to lead teams in achieving project goals and meeting success criteria within specified timelines.
• Manage account activity, track payment status and document outcomes.

What you'll need

• Any Undergraduate Degree (10+2 or Equivalent) or Graduate Degree in any discipline from a recognized university/institution.
• 6 months to 3 years of experience.
• Oral and written proficiency in English.

Nice to have

• Knowledge of medical coding (ICD-10, CPT).
• Familiarity with UB-04 and/or CMS-1500 claim forms.
• Experience with Epic HB or PB systems.
• Excelling in documentation and reporting.
• Adhering to HIPAA regulations and guidelines.
• Collaborating with internal departments to resolve issues.
• Identifying and resolving payment delays.

Details

• Location: Bangalore.
• Flexible to work in night shifts (US Time zone).