Sales Coordinator

Overview

Support the India sales team by coordinating scheduling, logistics, pipeline administration, compliance milestones and administrative tasks, enabling the Regional Sales Leader to focus on customers, growth and strategic priorities.

What you'll do

• Coordinate scheduling and logistics for India market visits, client and prospect meetings across Mumbai, Bangalore and Delhi, ensuring the Head of Sales and India team are prepared with agendas and briefing materials.
• Track and follow up on action items from India-focused QBRs and steering committee meetings, holding cross-functional teams (Finance, Legal, Product, HR) accountable to agreed SLAs.
• Support the India team's pipeline management by maintaining accurate Salesforce records for India opportunities, flagging stalled deals, and assisting with forecast submissions ahead of weekly and monthly reporting cycles.
• Coordinate India customer onboarding activities as INR billing goes live, liaising with Finance and Legal to ensure smooth contract execution and account setup.
• Own the TRAI/DLT and Telemarketer License milestone tracker, chasing internal and external stakeholders weekly to keep compliance milestones on track.
• Provide logistical and administrative support for India marketing events (e.g. Global Fintech Festival Mumbai, Vonage Roundtable Bangalore, NPSC-Tech Delhi), including attendee coordination, travel planning and post-event follow-up.
• Maintain a central India expansion tracker consolidating key milestones across sales, compliance, product readiness and headcount, giving the Regional Leader a single view of progress.
• Support hiring coordination for India sales roles in partnership with HR and TA.
• Provide administrative support to the Regional Sales Leader, including diary coordination, meeting preparation, travel logistics, expense support and follow-up on key actions.
• Gather and consolidate market data, competitive intelligence and pipeline insights to support the Head of Sales in building business cases and executive presentations.
• Provide lightweight operational support to other priority SEA/ANZ markets (Indonesia and ANZ) as capacity allows.

What you'll need

• 2 to 4 years of experience in a sales support or sales operations role, ideally within a technology or SaaS company.
• Proficiency with CRM tools (Salesforce preferred) and Microsoft Office/Google Workspace.
• Strong organisational skills with the ability to manage multiple priorities and deadlines simultaneously across a distributed team.
• Excellent written and verbal communication skills in English, with the ability to work effectively with stakeholders based in Singapore and across India.
• High attention to detail with a structured approach to tracking milestones, action items and escalations.
• Comfortable working independently in a fast-paced, growth-stage environment, with discretion in handling confidential information (hiring, compensation and commercial data).

Nice to have

• Prior experience in a coordination or operations role supporting a regional or senior sales leader in a multinational company.
• Familiarity with cloud communications, CPaaS, SaaS or B2B technology sales environments.
• Exposure to cross-timezone collaboration across SEA/APAC markets.

Details

• Location: Bangalore, with travel across India markets (Mumbai, Bangalore, Delhi).
• Collaboration with stakeholders based in Singapore and across India.