Consultant

Overview

Consultant on the COO L&D Training Team, designing, developing and delivering functional training solutions for the Market Operations business unit.

What you'll do

• Work with management, business process consultants and/or subject matter experts to understand desired business outcomes and translate them into learning objectives.
• Work with stakeholders to determine appropriate learning methodologies and functional training solutions.
• Handle all types of analysis.
• Develop project plans including the identification of subject matter experts where appropriate.
• Design, develop, facilitate and deliver learning programs.
• Evaluate training development programs for effectiveness and make recommendations for improvements.
• Maintain an inventory of training development programs/tools and schedules, their use according to management priorities.
• Deliver a work product that requires minimal revision.
• Serve as a key subject matter expert in program design and may mentor more junior staff.
• Act as a product and marketing manager for training programs.
• Be responsible for multiple projects of various complexities.
• Represent Market Operations L&D in various meetings.
• Design, develop and maintain a training curriculum for the Market Operations function that can be implemented and delivered regardless of geographic location.
• Coordinate/deliver the new hire curriculum within the relevant geographic location.
• Design and deliver both self-paced and instructor-led training for existing systems and new system roll-outs.
• Ensure that COO learning and development interventions are aligned with the Business Unit and/or enterprise-wide needs.
• Consult with Market Operations management to provide ongoing support on training needs and business unit initiatives.
• Work collaboratively with other global training teams.
• Provide backup as necessary.

What you'll need

• Profile 1: 3 to 5 years experience in Market Operations/Securities Services.
• Profile 1: Recognised subject-matter expertise in Market Operations/Securities Services.
• Profile 1: Strong written and verbal communication skills, with the ability to explain complex concepts clearly.
• Profile 1: Demonstrated ability to influence and work effectively with stakeholders at all levels of the organisation.
• Profile 1: A proactive, self-starting approach combined with a strong team mindset.
• Profile 2: 3 to 5 years experience in training, learning consulting, or curriculum development role, ideally within financial services or a regulated environment.
• Profile 2: Proven ability to work effectively with senior leaders, subject-matter experts, and operational teams.
• Profile 2: A self-directed, collaborative working style.
• Profile 2: Strong strategic perspective, with a high level of accuracy and attention to detail.
• Profile 2: Demonstrated willingness and capability to quickly learn complex Market Operations/Securities Services processes and operating models.
• Profile 2: Willingness and ability to give and receive feedback.
• Profile 2: Can consult with business subject matter experts and translate SME knowledge into step-by-step training.
• In-depth knowledge of Market Operations and the various domains within, and strong knowledge of the business unit and corporate strategy.
• Strong project management capabilities.
• Excellent communication, marketing, relationship, facilitation and motivational skills.
• Executes efficiently and effectively.
• All candidates will be asked to present and submit a technical writing sample, either procedures or training documentation.

Details

• Location: Bangalore, India.
• Internal partners: 24 months as a Technical Coordinator/Associate Consultant to move as a consultant; movement within TL and Consultant level will be 12 months.