Sales Prog & Incentive Mgmt Analyst

Overview

Vendor Master Data Management (VMD) Subject Matter Expert responsible for managing vendor master activities within the Procure to Pay function, providing process expertise, ensuring data accuracy and compliance, and supporting day-to-day operations.

What you'll do

• Manage end-to-end vendor master activities, including vendor creation, modification, extension, blocking, and deletion.
• Validate vendor information, including banking details, tax information, payment terms, and mandatory documentation.
• Perform duplicate checks and ensure vendor data integrity across ERP systems.
• Handle complex requests, exceptions, and escalations while ensuring adherence to defined SOPs and approval matrices.
• Ensure compliance with internal controls, audit requirements, and data governance standards.
• Act as the primary point of contact for process-related queries, issue resolution, and operational escalations.
• Provide guidance to team members on complex transactions, process exceptions, and policy interpretation.
• Review and update SOPs, work instructions, process maps, and knowledge management documents.
• Support process transitions, knowledge transfer, training, and new-hire onboarding.
• Identify process gaps, root causes, and opportunities for standardization and continuous improvement.
• Monitor SLA adherence, turnaround time, productivity, and first-time-right (FTR) performance.
• Maintain trackers, prepare operational reports, and support periodic performance reviews.
• Ensure timely closure of requests and proactive management of aging items.
• Coordinate with Procurement, Accounts Payable, Finance, Compliance, and business stakeholders.
• Manage queries related to vendor onboarding, banking changes, duplicate records, and master data discrepancies.
• Communicate effectively with global stakeholders and ensure timely resolution of outstanding issues.
• Support internal and external audits by providing accurate documentation and audit trails.

What you'll need

• Any Graduation
• 3-5 years of experience in Vendor Master Data Management or a related MDM function.
• Experience in a global Finance Shared Services, GBS, or BPO environment.
• Exposure to multi-country vendor master operations.
• Experience supporting process transitions, knowledge transfer, and new process implementations.
• Familiarity with automation, reporting, and continuous improvement initiatives.
• Experience mentoring team members and driving quality and productivity improvements.
• Strong knowledge of vendor creation, modification, extension, blocking, and deletion processes.
• Hands-on experience with SAP vendor master data.
• Good understanding of P2P, Accounts Payable, vendor onboarding, and master data governance.
• Strong knowledge of data validation, duplicate prevention, banking detail verification, and compliance controls.
• Experience in SLA management, quality checks, root-cause analysis, and process documentation.
• Intermediate to advanced MS Excel skills.
• Strong analytical, problem-solving, communication, and stakeholder-management skills.
• Ability to handle escalations, prioritize critical requests, and work independently.

Nice to have

• SAP MDG exposure.

Details

• Location: Gurugram.