Sales Prog & Incentive Mgmt Specialist - INC

Overview

Sales Programs & Incentive Management Specialist role focused on Master Data Management, managing the end-to-end lifecycle of customer, pricing, material, local set and EDI master data.

What you'll do

• Create, update and validate records for new customers, intercompany partners, plants, DCs and employees.
• Manage Suggested Retail Price (SRP), Recommended Retail Price (RRP) and discount maintenance.
• Process customer openings and closings, manage salon business master data including credit card updates, and maintain digital customer product catalogues.
• Maintain Material Master Data, manage retailer new line forms and coordinate customer assortments at affiliate and retailer levels.
• Generate and review weekly and monthly DQ reports to ensure accuracy and timeliness of data attributes.
• Enrich local sets by coordinating with internal departments and synchronizing data with global standards.
• Support and drive new EDI initiatives such as message standard changes in collaboration with IT; set up data structures for EDI, manage mailbox correspondence and coordinate requirements for new retailer integrations.
• Run SOX compliance reports, perform sample audits and ensure all requests meet mandatory approval requirements before processing; maintain audit readiness through complete documentation and evidence retention.
• Perform peer audits and checks on data entries to identify and resolve maintenance issues.
• Review and sign off on change reports based on the review and approval matrix; follow up on and clear comments from reviewers or approvers to guide junior team members.
• Ensure final versions of all request forms and change reports are archived in approved locations or SAP.
• Attend business stakeholder meetings and act as liaison between requestors, Master Data teams, IT and Finance for approvals and troubleshooting.
• Execute and distribute key business reports on an ad hoc or scheduled basis.
• Monitor end-to-end processes such as NDO cycle times to ensure timely shipments.

What you'll need

• Any graduation; Commerce graduate, MBA Finance, CA, CFA, CMA or ICWA.
• 7 to 11 years of experience.
• Master Data Operations and Customer Master experience.
• Transformation operations and improvement experience.
• Data quality (DQ) management experience.
• Expertise in SAP Material Master, Customer Master and Pricing.
• Strong expertise in customer account creation, credit management data, sales area extensions, partner functions, pricing relevance, global customer hierarchy and Customer Master Data Governance.
• Proficiency in standard templates, margin calculators and EDI mailbox management.
• Excellent stakeholder management with Sales, Finance, Supply Chain, IT, Commercial Excellence and Affiliate Leadership teams, including managing escalations and strategic discussions.
• Functional experience in Retail, Consumer Goods or FMCG.
• Experience with discount margin validation, calculating wholesale versus RRP and performing order form comparisons.
• Experience managing plant and warehouse structures, intercompany stock movements and material assortments.
• Compliance-driven: strictly adheres to SOPs and refuses to process requests lacking mandatory approvals.
• Detail oriented, with capability to validate data element entries for completeness and accuracy.

Details

• Location: Gurugram.