Sales Support Specialist

Overview

Sales Support Specialist in the Process Automation business of the Energy Industries division, based in Bangalore, India. The role acts as a design authority for an engineering discipline of low to medium complexity and supports the sales team with bids and technical solutions. Reports to: Sales Support Manager.

What you'll do

• Ensure adherence to bid process compliance and deliver high-quality bid documentation within defined timelines.
• Develop optimal technical solutions tailored to customer needs, and support the Sales team with cost-effective, technically appropriate proposals.
• Conduct technical presentations and demonstrations for internal teams and customers, addressing complex product-related queries.
• Analyze customer requirements and competitor offerings using market insights to enhance proposal quality and win rates.
• Increase sales targets, including order volumes, profitability, and customer satisfaction (NPS).
• Share best practices, support risk review processes, and contribute to continuous improvement through lessons learned and lost proposal analysis.
• Analyze lost proposals, identify the potential cause, and recommend future actions in cooperation with the Sales/business unit to improve results.
• Complete assignments on small projects or portions of larger projects in a cost-effective manner.
• Apply basic design thinking/design for excellence concepts in projects.

What you'll need

• Minimum of 15+ years in bidding/tendering for turnkey automation projects (DCS, PLC, Safety PLC, Power Management Systems).
• Advanced skills in cybersecurity for energy industries.
• Prior design engineering experience in control systems, safety systems, power management systems, and field instrumentation for both offshore and onshore industries.
• Thorough knowledge of industry standards, market requirements, pricing approaches, and potential business ventures.
• Deep knowledge of industry standards, market demands, pricing strategies, and business opportunities.
• Demonstrated ability to manage complex automation bids/projects effectively, both locally and internationally.
• Bachelor's degree (BE/B.Tech) in Electronics, Control, or Instrumentation.
• Effective communication and interpersonal skills, a methodical and quality-driven mindset, a cooperative attitude, and a commitment to value creation and innovation.

Nice to have

• Experience in the Oil & Gas, Chemical, and Refining sectors.

Details

• Location: Bangalore, Karnataka, India.
• Work mode: Hybrid.