Sales Support Executive

Overview

Sales Support Executive role coordinating sales processes, customer inquiries, CRM and reporting data, and sales materials to support commercial operations.

What you'll do

• Coordinate sales processes through order coordination, customer inquiry handling, and administrative follow-through to improve operational continuity and service responsiveness.
• Maintain sales, customer, and CRM data to improve record accuracy, reporting quality, and business visibility.
• Prepare recurring sales reports, dashboards, and analysis inputs to support performance tracking and informed decision-making.
• Analyze sales results, customer activity, and market information to identify trends, highlight issues, and surface growth opportunities.
• Coordinate sales materials, presentations, and documentation to support account activity, internal reviews, and customer engagement.
• Assist with process improvement efforts by identifying reporting gaps, workflow inefficiencies, and data quality issues that affect sales execution.
• Collaborate with sales and cross-functional stakeholders to support timely follow-up, consistent information flow, and coordinated commercial activities.

What you'll need

• Bachelor's degree in business administration, office management, communications, operations management, or a related field, or equivalent experience.

Nice to have

• Less than 2 years of experience in administrative support, sales support, operations coordination, reporting support, or a related field.
• Certification in a CRM platform such as Salesforce, HubSpot, or equivalent.

Details

• Location: Bengaluru, India.
• Full time.
• Affiliated company: World Courier (India) Private Limited.