SOP-Sales Processing Associate

Overview

Provides overall support for sales processing activities across assigned business areas, including pricing, quoting, order execution, billing and documentation, with oversight and guidance to less-experienced staff.

What you'll do

• Provide overall support for sales processing activities for an assigned or multiple business areas or groups.
• Demonstrate comprehensive knowledge and mastery in multiple sales processing areas, including pricing and creating quotes for moderately- to highly-complex deals.
• Register information and produce documentation.
• Handle order execution, billing and invoice production.
• Configure order systems according to process standards, with occasional customization.
• Review and provide oversight of all sales processing documentation and systems, including data entry and completion.
• Work with stakeholders to identify areas for process improvement and propose changes to increase quality awareness and culture in the organization.
• Develop customized data collection forms, methods and reports in response to business requests and in accordance with sales processing systems and standards.
• Provide guidance to less-experienced staff members.

What you'll need

• High school or equivalent secondary education certification required.
• Typically 4 - 6 years experience.
• High-level administrative and overall documentation and information management skills.
• Proficient in multiple word processing, spreadsheet, and presentation software packages.
• Expert user of electronic sales documentation, order management, and bid and quote systems and tools, including report building and design, regular and ad hoc reporting and data search.
• Complete understanding of basic and advanced order processes, systems configurations and documentation requirements, able to identify and suggest areas for improvement.
• Strong written and verbal communication skills, mastery in English and local language.
• Ability to effectively communicate issues and negotiate resolution with local and group management.

Nice to have

• Bachelor's degree.

Details

• Location: Bengaluru, Karnātaka, India.
• Hybrid: work on average 2 days per week from an HPE office.
• Job level: Senior.