Overview
Senior Salesforce Analyst role focused on Salesforce administration, development, and enterprise integrations, delivering secure, scalable, production-ready solutions in collaboration with architects, developers, and business stakeholders.
What you'll do
- Develop and maintain scalable Salesforce solutions using Apex, LWC, SOQL/SOSL, Salesforce Flow, and asynchronous Apex.
- Configure Sales Cloud and Service Cloud functionality, including data models, validation rules, automation, security, and sharing.
- Apply bulkification, governor-limit optimization, reusable design patterns, and meaningful automated testing.
- Build and troubleshoot REST/SOAP integrations with external systems and middleware, including authentication, logging, retries, and data consistency.
- Configure and test Agentforce agents, topics/subagents, actions, and automation integrated with Flow or Apex.
- Translate business requirements into technical deliverables, participate in design reviews, and proactively raise security or scalability risks.
- Investigate production issues, identify root causes, and maintain clear technical documentation.
- Prepare, test, and support deployments through Git-based CI/CD processes and contribute to Agile team delivery.
What you'll need
- 2–4 years of hands-on Salesforce experience spanning development, administration, and integration.
- Strong independent skills in Apex (classes, triggers, batch/queueable processing), LWC, SOQL/SOSL, and governor-limit-aware design.
- Solid knowledge of Salesforce Flow, objects, validation rules, profiles, permission sets, security, sharing, and data management.
- Practical implementation experience with both Sales Cloud and Service Cloud.
- Hands-on REST/SOAP API integration experience, including authentication, error handling, and troubleshooting; exposure to middleware such as MuleSoft or Workato.
- Practical exposure to Agentforce agent configuration and actions.
- Experience with Git, CI/CD pipelines, unit testing, debugging, and root-cause analysis.
- Strong analytical abilities, accountability, collaboration, and clear communication with technical and business stakeholders.
- Bachelor's degree in Computer Science, IT, Engineering, or related field, or equivalent practical experience.
- Mandatory certification: Salesforce Certified Platform Developer I.
Nice to have
- Gearset experience in Salesforce DevOps and release management.
- Exposure to Salesforce Data 360 (formerly Data Cloud), Experience Cloud.
- Knowledge of Platform Events, event-driven architecture, and advanced asynchronous integration patterns.
- Experience supporting production Salesforce applications in enterprise Agile/Scrum environments.
- Preferred certifications: Salesforce Certified Administrator, Sales Cloud Consultant, Salesforce Agentforce Specialist or equivalent relevant AI certification.
- Evidence of architectural thinking, including thoughtful contributions to technical design and continuous improvement.
Details
- Location: Bangalore, India (Outer Ring Road).
- Position level: Senior Analyst.
- Country: India.
Read the full description and apply on the company’s own careers page.