Salesforce LwC Agentforce-SA

Overview

As a Salesforce LwC Agentforce Senior Associate in PwC’s Technology Consulting practice, you’ll partner with clients to deliver tailored Salesforce solutions and improve operational efficiency.

What you'll do

• Manage Salesforce Service Cloud implementations to enhance client support operations.
• Develop training materials for Salesforce Lightning to drive user adoption and proficiency.
• Conduct business process modeling to optimize Salesforce integration within enterprise systems.
• Assess and improve business application consulting strategies using analytical thinking.
• Provide technical consultation for Salesforce administration and enterprise software integration.
• Support application software deployment to enhance IT infrastructure and technology administration.

What you'll need

• At least a Bachelor’s degree.
• At least 4 years of experience.
• Oral and written proficiency in English.
• Proficiency in Salesforce Service Cloud and Salesforce Lightning.
• Ability to develop training materials to enhance team capabilities.
• Experience implementing technology solutions to optimize business processes.

Details

• Location: Bangalore (SDC) - Business Bay - Pune.