SAP DSD - Manager

Overview

Lead client support and implementation work on SAP CRM and SD (Sales and Distribution) within PwC's Technology Consulting practice at the Acceleration Center India, managing teams, project planning, timelines and deliverables.

What you'll do

• Configure and maintain SD functionalities, including Order Management & Fulfillment, Delivery Processing, Billing, Pricing and logistics.
• Configure knowledge of Pricing, Order Management & Fulfillment, Billing, and Rebates.
• Transfer business requirements into functional specifications and lead the development life cycle from blueprint to go-live, identifying gaps and proposing solutions.
• Perform impact analysis on existing markets and propose solutions for any identified gaps.
• Develop interfaces for order booking and delivery processing.
• Understand the dependency of AFS/Retail on MM and FI master data.
• Use ABAP debugging to facilitate reverse engineering.
• Work on large global projects with heavy customization.
• Lead workshops related to business discussions and guide consultants in AFS SD.
• Coordinate with businesses, IT stakeholders, and cross-functional teams.
• Proactively assist in managing a portfolio of clients while reporting to Senior Managers and above.
• Be involved in financial metrics and in business development activities to identify and research opportunities with new and existing clients.
• Contribute to the development of your own and your team's technical acumen, and use data and insights to support decision-making.
• Adhere to SLAs and manage incidents, change management and problem management.
• Develop new skills and strategies to solve complex technical challenges.
• Assist in managing and delivering large projects.
• Train, coach and supervise staff, and encourage them to take ownership of their personal development.
• Act to resolve issues that prevent the team working effectively.
• Keep up to date with local and national business and economic issues.
• Build a strong team environment including client interactions, workstream management and cross-team collaboration.
• Actively engage in cross competency work and contribute to COE activities.
• Manage multiple projects simultaneously with a detail-oriented approach.

What you'll need

• At least a Bachelor's degree.
• At least 10 years of experience.
• Oral and written proficiency in English.

Nice to have

• 10 to 16 years of hands-on experience on the SD module in support/implementation projects.
• Extensive knowledge of LMD/DSD presales and vansales scenarios.
• Well versed with LMD/DSD settlement process.
• Expertise in ITSM process; has managed a large OTC workstream team and set the example for the team.
• Adherence to SLAs, with experience in incident management, change management and problem management.
• Lead the Managed Services team and provide status reports to clients on daily incidents, changes and service requests.
• Good experience in stakeholder management.
• Experience working in a multi-vendor setup and leading discussions with client stakeholders.
• Experience in hybrid ways of working.
• Support/implementation experience in S/4 HANA.
• Thorough understanding of business processes: Make To Order (MTO), Make To Stock (MTS), Consignment, Third Party Sales, Intercompany Sales, Rebates, Credit Management, Billing Plans, Shipment, etc.
• Hands-on experience in S/4HANA functionalities: Business Partner, Advance ATP (AATP), Condition Contract and Settlement Management (CCM), BRF+ Output Management, etc.
• Good knowledge of Contract and Sales Order Processing, Delivery Execution, Invoicing, pricing procedures, taxes, etc.
• Hands-on experience configuring or defining in SD: Order Management, various Pricing techniques, Delivery, Shipment, Billing, Outputs/BRF+ controls, Credit Management, Settlement Management, and sales business processes such as Third-Party Sales, Intercompany Sales, Cash Sales, Rush orders, Individual purchase orders and Stock Transport orders.
• Excellent skills in project management, functional business analysis and development methodologies.
• Flexibility to work the second shift (2 pm IST to 11 pm IST).

Details

• Location: Bangalore.
• Work in the PwC Acceleration Center India.