SAP Order-to-Cash (OTC) Functional Consultant (Commercial and Order Management)

Overview

Own Order-to-Cash (OTC) design, configuration, testing and deployment within Xylem's global S/4HANA template, including integrations into finance, supply chain, master data and tax.

What you'll do

• Own OTC design decisions within the global template covering order management, pricing, billing, credit, delivery/shipping, returns and intercompany.
• Lead fit-to-standard / fit-gap workshops with Global Process Owners and regional business teams; document decisions, gaps and rationale.
• Challenge non-standard requirements and push customization requests through the governance path with a business case, driving standard S/4 or Fiori-based alternatives first.
• Translate approved gaps into functional specifications for RICEFW; review technical designs and unit test results with developers.
• Configure SD/OTC in S/4HANA, including sales document types, item categories, pricing and the condition technique, output determination, availability check, billing and revenue postings.
• Own OTC test strategy execution across unit, string, SIT, regression, UAT and cutover rehearsal; drive defect triage and resolution to closure.
• Support data migration for OTC objects (customer master, customer-material info, open sales orders, open deliveries, open billing, pricing conditions, credit master), including cleansing rules, load validation and reconciliation.
• Execute cutover tasks, provide hypercare coverage and perform root cause analysis on post-go-live process and data issues.
• Own OTC touchpoints into finance (billing to AR/revenue), supply chain (ATP, delivery, transportation), master data (MDG customer, material, pricing) and tax.
• Manage EDI/IDoc-based customer integrations, third-party and drop-ship flows, and intercompany billing across company codes.
• Partner with security on role design and SoD for OTC transactions and Fiori catalogs.

What you'll need

• 10+ years in major IT service companies with implementation experience.
• 10+ years of SAP functional experience in SD / Order-to-Cash, with substantial hands-on ECC (SD, LE) background.
• Minimum two full-lifecycle S/4HANA implementations (greenfield or conversion) with OTC ownership through go-live and hypercare.
• Demonstrated configuration depth: personally built and defended the configuration, not just reviewed it.
• Experience in a global template environment with multi-country / multi-company-code rollouts.
• Strong functional specification writing and defect management discipline.
• Bachelor's degree in a relevant field.
• Hands-on functional and technical expertise in: sales order management, document flow, item categories; pricing and condition technique, rebates / settlement management; billing, billing plans, SD-FI integration, revenue account determination; credit management (S/4 FSCM) and collections; EBRR product allocation, backorder processing, ATP checks; delivery and shipping (LE-SHP), returns and claims management; output management (BRF+, Adobe Forms, EDI / IDoc); intercompany sales, STO, third-party and drop-ship; master data (customer, material, pricing, MDG integration); Fiori apps, embedded analytics / CDS views for OTC; SAP Migration Cockpit / LTMC and data reconciliation; Event-Based Revenue Recognition (SAP EBRR); variant configuration, CPQ, service order-to-cash; Transportation Management integration; third-party tax engines (Vertex / OneSource); RISE with SAP operating model.

Nice to have

• Manufacturing or industrial products industry; discrete plus engineer-to-order mix.
• Deployment in regulated or high-complexity tax jurisdictions across the Americas, EMEA and APAC.
• Working within a GPO-led governance model with formal design authority and change control.
• SAP certification in S/4HANA Sales.
• Experience supporting an AMS partner transition and steady-state run model.

Details

• Location: Bangalore.