SAP S/4HANA PP/PPDS Functional Engineer

Overview

SAP S/4HANA PP/PPDS Functional Engineer to provide functional support for SAP Production Planning processes in a global application maintenance (AMS) environment.

What you'll do

• Provide functional support for SAP S/4HANA Production Planning processes in a global AMS environment.
• Support business users and key users in resolving incidents, service requests, and functional questions.
• Support manufacturing planning processes including demand management, MRP, production orders, capacity planning, and planning-related master data.
• Handle issue analysis, business impact assessment, and root cause analysis, coordinating with technical teams or partners as needed.
• Support change requests and enhancements with impact analysis, functional/regression testing, and documentation updates.
• Follow ITIL-based AMS processes including incident management, request fulfilment, problem management, and change management.

What you'll need

• Have a Bachelor’s or Master’s degree in an engineering/IT/supply chain/business administration-related field.
• Have hands-on experience in SAP PP implementation, support, or application maintenance.
• Understand SAP Production Planning processes such as demand management, MRP, production orders, and capacity planning.
• Have basic/practical exposure to SAP embedded PP/DS or a willingness to develop PP/DS expertise via hands-on support and projects.
• Have experience working in an AMS, production support, or IT support environment.
• Use support/collaboration tools such as ServiceNow, Jira, and Confluence.

Details

• Locations: Bangalore and Monterrey.
• Works in an application maintenance (AMS) environment using ITIL-based support processes.