SDM SRE Senior Engineer

Overview

Hands-on Senior Developer with strong SRE skills to build and run the enterprise AI assistant and AI agents in production, owning the bot, backend, RAG pipeline, agents and reusable libraries.

What you'll do

• Build a conversational assistant in C#/.NET 8 with the Bot Framework, Teams and ServiceNow.
• Design AI agents that call tools and run multi-step workflows, using Semantic Kernel or Azure AI Foundry.
• Build RAG pipelines with Azure OpenAI and Azure AI Search, including grounding, citations and guardrails.
• Create reusable .NET libraries and SDKs (NuGet) that other teams can adopt.
• Define SLOs, build observability with App Insights and OpenTelemetry, and lead incident response and RCA.
• Secure the platform with Entra ID, OAuth/OBO, managed identities and Key Vault.

What you'll need

• 8+ years of expert-level C#/.NET and ASP.NET Core.
• Strong SRE experience: SLOs, error budgets, observability, incident management and automation.
• Hands-on experience building AI agents and production RAG solutions.
• A track record of building custom libraries or SDKs.
• Strong Azure skills, plus ServiceNow and Microsoft Graph integration.
• CI/CD with Azure DevOps or GitHub Actions, and IaC with Bicep or Terraform.

Nice to have

• MCP
• LangChain or AutoGen
• ServiceNow Virtual Agent
• AKS/Docker
• ITSM background

Details

• Location: Hyderabad, India (Salarpuria Sattva Knowledge City, Inorbit Road).
• Team/Function: Enterprise Technology and Operations.