SE I DevOps Engineer

Overview

Join the centralised DevOps team at Helpshift, responsible for creating, maintaining, scaling and securing infrastructure used by many teams for critical workloads.

What you'll do

• Maintain, build and scale infrastructure that hosts the production workload and supports internal engineering teams.
• Make decisions with a significant impact on Helpshift.
• Work across production and development infrastructure provisioning and maintenance.
• Work on database infrastructure, automations, core infrastructure (scalability, performance and optimisation), security and compliance, and engineering processes.

What you'll need

• Relevant experience of 3+ years and above.
• In-depth knowledge of running/managing UNIX-like operating systems (Ubuntu is used).
• Strong knowledge of networking protocols, security architectures, and identity and access management (IAM) principles.
• Experience with containerisation technologies (e.g., Docker, Kubernetes) and securing containerised environments.
• Experience designing and building solutions that are highly scalable, fault tolerant and cost-effective.
• Experience with FOSS tools for monitoring, graphing, capacity planning, and logging.
• Experience with IaaC tools like Ansible, Puppet, Terraform.
• Experience with cloud computing platforms like Amazon AWS, Google Cloud Platform, Heroku.
• Experience with managing NoSQL and RDBMS.
• Experience with queuing systems (Kafka, RabbitMQ) and Big data platforms (Hadoop).