Senior Account Coordinator

Overview

Senior Account Coordinator role managing the teams responsible for creating and executing email, SMS and mobile push services, acting as a subject matter expert on digital messaging technologies.

What you'll do

• Drive development of email and production execution, producing timely and accurate campaigns.
• Coordinate internal and external meetings, track open jobs, and drive account management efforts including updating daily campaigns, follow-up, and organizing account documentation.
• Prioritize and manage multiple digital campaigns simultaneously.
• Support activities that drive execution of clients' marketing strategy.
• Produce error-free work, following standard operating procedures.
• Upskill in email platform, project management platforms, and other platforms relevant to execution.
• Monitor campaigns and pull post-launch campaign metrics.

What you'll need

• 2+ years of experience in client services / account management in an advertising agency, marketing company, or client-side marketing department.
• Working knowledge of online and offline creative development and production.
• Working knowledge of digital/multichannel/integrated marketing.
• Email deployment platform experience.
• Relationship/client management experience.
• Ability to multi-task and work well in a fast-changing environment.
• Intermediate proficiency of Excel.
• Bachelor's degree required.
• Experience with marketing automation or customer engagement platforms.

Nice to have

• Hands-on experience with Braze or Salesforce Marketing Cloud.

Details

• Location: USA - Remote - California.
• Employment type: Full time, permanent.
• Annual salary range: $51,000 - $65,000.
• Office expectations: employees living within commutable distance of a hub office are expected to work from the office, and employees must be flexible to attend the office as business needs require.